• Report: #1036504

Complaint Review: ACER

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Lenny — Lake Havasu Arizona
ACER
Internet United States of America

ACER ACER computers and warranty are junk Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Thinking buying an ACER computer?    DONT! 

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, its slow even with 2 gb RAM and the touch pad has a mind of its own. Some programs I get a flickering line that doesnt go away.ACER will not back their warranty.

When I called customer service, I got some east Indain guy that does his best to void your warranty starting with the case is not covered under warranty. Then he wants you to mail in your computer (at your expense) while they evaluate it for CID (customer induced damage) to void your warranty, but the excuses are endless.

I took it to a local repair shop and they said they would have to remove the screen and take the case apart which would void my warranty and recommended I contact ACER, which I did. [continued below]....
..... I ended up contacting a corporate office in Texas and was given an email address of cic_serviceops@tx.acer.com where I addressed my issues with ACER.Not only did I get no response, when I emailed again, my mail was returned.

They will make it impossible for you to have them honor their warranty. They will make you jump thru every hoop imaginable to not honor their product. My computer guys also said that ACER was their #1 for repairs.Another friend of mine had endless problems with her ACER also.

Searching for ACER complaints, at this site 94% rated it horrible out of 418 reviews.

(((REDACTED)))

This complaint, ACER refused delivery for service

http://www.ripoffreport.com/computer-service-repair/acer-aspire-one/acer-aspire-one-computer-died-8e4d2.htm


This Better Business Bureau in Temple Texas had  963 complaints of which 136 were complaints of warranty and 80 about ser vice. And this only one of thousands of BBBs.

http://www.bbb.org/central-texas/business-reviews/computers-dealers/acer-america-corporation-in-temple-tx-47518

This site is a PERFECT example of the BS you will get trying to get your ACER warranty/service

http://www.notgoodenough.org/viewtopic.php?p=329829

This websites survey rated ACER as the WORST

http://ctwatchdog.com/finance/2012-computer-reliability-report-lenovo-most-reliable-acer-least-reliable-apple-declinedSo my friends, if you are going to throw your money away, dont throw it at ACER. Now

ts time to post this letter at each of those websites (including ACERS)and I will do this every year.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 03/20/2013 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACER/internet/ACER-ACER-computers-and-warranty-are-junk-Internet-1036504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on ACER

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory