- Report: #1008957
Report - Rebuttal - Arbitrate
Complaint Review: ACER
ACERACER (unknown location in China) Internet United States of America
ACER Unknown. Their call center refuses to divulge the secret location of this Chinese organized criminal enterprise. Organized Criminal Conspiracy - Fraud Operator Internet
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They refuse to provide their name or location, do not speak or understand common English words or pretend they do not, refuse to identify or connect to their supervisor, employ robotic "call preventers" (IVRs) that do not understand spoken English and which do not allow the option of speaking to a human being and hang up on the caller.
Sales are made by advance payments in US funds only and NO warranty information is furnished prior to or after the sale.
There is NO technical support or product support or customer service or problem resolution department or ombudsman.
Their call center does not know the term "refund" or "what is your email address" and it is apparent that this company has NO adherence to American laws, customs, best business practices, ethics, or standards.
This report was posted on Ripoff Report on 02/05/2013 12:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/ACER/internet/ACER-Unknown-Their-call-center-refuses-to-divulge-the-secret-location-of-this-Chinese-or-1008957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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