I truly have never had a problem like this out of any employer in all my years of working, but the worst thing is it's my husbands employer and I just have to sit back and watch while this company suckers people into there promises of a Great Career that gets them reeled in and spits them out after there exhausted and way overworked. My Husband worked at a plant and was pretty happy but always wanted better benefits for our family.
One day I was online and saw this wonderful job ad that said cable installers, make $10-$13 dollars an hour with great benefits! I looked online at the company and everything seemed to look fine. I didn't find anything bad about them and the benefits section fit what we had been needing and wanting perfectly. So I submitted my husbands resume just to see if he would get a call back and maybe talk to someone about this company one on one.
Well less than 2 days later a guy named Greg Wolfe called my husband telling him he would be a great candidate for there work team and would love to give him an interview. We were excited and thought why not, he would just go to the interview and we would compare the 2 jobs when he was done.
Well when he came home from the interview he was very excited with what this company had to offer him. He told me about there benefits program and how they didn't have exact prices that day but Greg Wolfe told him they were some were in the range of 60 dollars or a little more for a whole family a week which was awesome for Blue Cross Blue shield (who knew that would be so far from the truth!
He went on telling me how they pay a base of $10 dollars an hour starting and small commission on every job you do so you will make the $13 dollars a hour they advertise on the job ads. he said after 90 day's they give you a raze and you will always move up from there. I said it sounded wonderful and told him to go for it.
He called them the very next day and said he accepted the job and was told he would start training in 2 weeks because he wanted to give his notice at his current job and the training would last for 4 weeks. Well 2 weeks came and he was at training. All went well, he finished his training in which they pay $9.50 an hour, but no biggie even though they forgot to tell us that until we received the check 3 weeks later we could handle it because he would soon be making $13 dollars and hour LOL!
Well the first week came. They told him the first couple months he would be working allot so he could really get the hang of what he was doing. My husband was OK with that even though he was used to a 40-45 hour work week and the 60-65 hour work week was a little unpleasant, but he dealt with it cause we knew it would go to around 55 after a couple of months.
Well after about 3 months my husband asked about the hours being cut back and they told him he needed to wait because they were going to go from a 6 day work week like they had to a 5 day work week but they had to hire some more guys to make it happen. Well we were so excited and even though he had been working 60+ hours he had been brining home about $600 dollars a week and that was fine with us as long as we knew he would get a break soon.
Well with every check that came his pay had the same hours but was getting lower and lower. He never reached the $13 dollars a hour like promised but started making $12 there for the first little bit, but was gradually decreasing even though his hours and work load didn't. So I told him he needed to speak with someone about this pay structure. My husband said no matter how many times he asked about the pay scale no one would ever explain it the same and it seemed they didn't even know what it was. Supervisors were asking other supervisors and it just didn't seem right he said.
So when he went to ask once again the supervisor said, "we are having a meeting this week, I will explain it to you then", so we waited. Well in the meeting they explained to all there loyal hard working men that they were lowering there pay to pay for the extra trucks they had to buy to give them a day off.
The problem was even though this was hurting every one financially they were so exhausted and needed a day off they only argued this for a moment until the management said, "then you wont get a day off", and people said fine and couldn't argue any more. At that time about 1/3 of there staff quit because they just couldn't handle the pay decreases anymore.But my husband noticed it didn't;t affect them at all because they had prepared for this. They knew these men would be unhappy with the new pay so for about 2 months before they started this Mass hiring as they are doing today.
They will hire any one and every one just to get them in there for a couple of weeks then if they don't work out it's OK cause they have a next batch literally every 2 weeks. So any loyal valuable employees they have are very easily replaced with more and more each week.
Well they gave my husband his 5 day work week and we were happy even though the pay had dropped so bad just from one work day being taken out. 5 days dropped his pay to around $368.00 a week and he was still putting in 55+ hours so it was not making any sense.
See even though they were Mass hiring all those guys were flakes because of such little pay so all the dependable loyal workers got stuck with all the over load every time a couple employees would drop off a week.
So one day I said give me all your pay stubs I want to examine them one more time (as I did so many times before in confusion).
Well I noticed on his pay stubs it kept saying $9.50 an hour and asked my husband what is this? He asked his supervisor and they told everyone in the next meeting that it was base pay and the L2R (which is there commissions) is making it higher, but when asked a question about it would beat around the bush saying stuff they only half understood.
Well one day my husband had enough and wanted to learn this pay thing if it killed him so him and a group of guys went to a supervisor and said show us please why we are making so little. Well they were told they would hold a meeting and would explain this all again as if they were such a nucense(even though they never did in the first place). So the meeting comes and every one is there because they all want to know how this pay thing really works.
Well a couple of the guys really believed they understood and knew they were getting cheated and this meeting confirmed it all. The guy said that they had changed the pay structure and here was the new pay structure. Well one guy stood up and said when were you going to tell us this? He said," This is why I am holding this meeting, I am telling you now", even though it had been noticeable for weeks on there checks.
Well basically the Supervisor said take it or leave it stay or quit, and with guys with family's and with the current state of Michigan's employment they knew they would have no where to go so they had to stay. To this day my husband works for ACI and his last check was around $402.00 and that was for 56 hours. They have told the men they are cutting out the 5 day work week now because they got more jobs from Comcast and they want them done, BUT they will still keep paying the way they do now even with no 5 day work week!!! EVEN THOUGH THE REASON THEY CUT THERE PAY WAS TO PAY FOR THE OTHER EMPLOYEES AND TRUCKS THEY HAD TO GET FOR A 5 DAY WORK WEEK! Crazy how that company scammed those guys out of there pay and within 3 months took there day off right back with still the low pay.
When my husband called me this morning to tell me everything we scheduled even our vacation had to be canceled because the days off that were pre-scheduled were taken away, I was appalled. After screaming in his poor ear about them for 10 minutes I decided that was not going to help anyone and bring him down more than he already is. The only thing left now is to warn people. If you see a Employment Ad saying ACI, Advanced Communication, or ACI direct and you still would like to work with them make sure to have them explain there pay scale FULLY and I bet when you ask them they will give you a very quick brief example and tell you that you will learn more once your in training. And also ask them about how many hours and days you will work a week and try not to take a good amount for a answer.
My husband leaves at 6:45 in the morning and I don't see him until 8 or 9 p.m. at night and certainly don't get compensated for what he does especially when the average Comcast cable installer make from $12-$13 dollars an hour with set hours.
This company wears Comcast uniforms and basically when you have a cable problem and think a Comcast employee will be there to fix it, half the time it's this company ACI who is a subcontract to Comcast. Comcast gives them the jobs there employees don't want or passes on cause they can't fit it in on there work schedule and ACI picks them up and does them for the set price.
My husband basically works for Comcast without and benefits of Comcast and without actually getting to go to Comcast and get treated like a human being instead of a slave for this company that is opening up all over America now and quickly because of there Mass hiring methods and there pay Scam. And if anyone from ACI ever reads this, please think about the children and wives and home having to work doubles because you keep talking away money and benefits from our family.
All your promises have hurt these family's so much and you can only do people wrong for so long till they catch on and Comcast stops giving you so many jobs. If you treated your employees right and payed them right you would never have to mass hire and keep good hard working employees that value there company instead of dread to speak there name. When I ask a Comcast cable guy who came to fix my Internet about ACI, his exact words were," tell him to go work at McDonalds he will get treated better"!
How can you pride in your company when you work so hard to build it then you get to a point where you think you have hit success but the only success is the fact you learned how to take from the people helping you to achieve that success? I have learned in life god can give you blessings, but when you abuse them they can all be taken away and all these men are proof to a blessing gone bad and taken for granite!
Yours truly, A very upset wife and a exhausted Daddy!