• Report: #1074386

Complaint Review: ACI advanced Communications Inc.

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  • Submitted: Fri, August 09, 2013
  • Updated: Sat, August 10, 2013

  • Reported By: Misters — Canton Michigan
ACI advanced Communications Inc.
Canton, Michigan USA

ACI advanced Communications Inc. Aero Communications New owners. But same old, same old.. Canton Michigan

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ACI has new investors, but they still have the same business philosophy. And that is, we don't care about the employee's, we care about the money. 

I left an MSO to come to ACI. Boy was that a mistake!! I was thrown into a job with no job description and no training. I'm told one thing one day and another thing the next day. Instead of having a manager, a supervisor and a few leads, ACI has just one supervisor, who is responsible for everything. I have never seen anything like this before. you would think that given so many responsibilities, the supervisor would make a good salary. Apparently not. Some techs make more than the supervisor! I kid you not! 

Speaking of the techs, because ACI has about only 10 techs per branch, the poor techs have to take out 6 or 7 Jobs a day. If you know anything about cable, you'd know that is a lot of jobs for one person and you'd probably be out until 8or 9 o'clock in order to get that many jobs done. This is the major reason ACI/ Aero has a high turn over number. You can't work people to death and expect them to stay.

ACI could be a great company to work for. But because they care about their employee's, they will not survive. I just wish I had known all this before I came to work for them. The DM that hired me fed me a line of crap to get me to be their "inside man" but once hired he's went back on every single thing he told me. For this reason, I too will leave ACI. 

ACI is setting on a gold mine, bit they're killing their employee's, so no gold for them.

This report was posted on Ripoff Report on 08/09/2013 06:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/ACI-advanced-Communications-Inc/Canton-Michigan-48188/ACI-advanced-Communications-Inc-Aero-Communications-New-owners-But-same-old-same-old-1074386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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