- Report: #1062955
Report - Rebuttal - Arbitrate
Complaint Review: ACM*URBAN NUTRITION
ACM*URBAN NUTRITIONJersey City, New Jersey USA
ACM*URBAN NUTRITION I tried returning the product three times - they didn't want it either. Finally received a return number; raced to the Post Ofc sent stuff back priority mail return receipt with all original info. Surprise surprise Friday late a charge in my account. I kept copies.. Jersey City New Jersey
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I ordered a risk free trial of Hydroxatone. As soon as I submitted my order, the information appeared indicating that I was committed for $141.89.
I called the contact number on the page and said that I wanted to cancel my order because it was not risk free; I was committed for $141.89. The woman to whom I was speaking said that she couldn't cancel it since the order was in process.
I waited until I got the product and then called customer service. I told the woman on the phone that I wanted to return the product. I was no longer interested in it. She said that I needed to try it. I said I did not want to try it. I wanted to return it since I did not want to take any chances that I would be committed for $141.89. She refused to give me a return number.
I waited until May 3rd and called again. At that time I spoke with a man. He gave me no problem. I received a return number in my email dated May 3. I raced to the post office and sent it priority mail to the address on the email with return receipt. The man had said that I had until 5/28/13 to return the product, but I was skeptical and decided to return it immediately.
According to the post office report, the package I mailed was delivered 5/6/13.
This report was posted on Ripoff Report on 06/28/2013 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACMURBAN-NUTRITION/Jersey-City-New-Jersey/ACMURBAN-NUTRITION-I-tried-returning-the-product-three-times-they-didnt-want-it-eithe-1062955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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