• Report: #1070789

Complaint Review: ACN

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  • Submitted: Sun, July 28, 2013
  • Updated: Sun, July 28, 2013

  • Reported By: John L. — Boonville Missouri
ACN
1000 Progress Place , Concord, NC 28025-2449 USA

ACN I ordered their telephone service in Feb of 2012 and due to the lack of communications was without phone for over a month. Concord NC

*UPDATE Employee: John, please let us help you resolve this situation.

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In February of 2012 I ordered telephone commuications from them. I received the equipment and installed the equipment which didn't work. It took out my internet service because my phone was connected to it. I called on my cell phone and ran out of minutes trying to contact them. Going through their menus were confusing and when I would get hold of somebody I would get put on hold.  I had to go back to my old phone service, and now they are bugging me to pay $150.00 and I never made one call on that service.


This report was posted on Ripoff Report on 07/28/2013 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACN/Concord-NC-28025-2449/ACN-I-ordered-their-telephone-service-in-Feb-of-2012-and-due-to-the-lack-of-communication-1070789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

John, please let us help you resolve this situation.

AUTHOR: ACN Inc. - ()

John, please let us help you resolve this situation.  If you contact our Customer Care team at 1-877-226-1010 and reference case number 8598825, we can get everything figured out.  Thank you.

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