I "tried" this company out, here is my take on them.
I was talked into this by my brother several years ago. Spent 500 dollars off a credit card, NEVER even RECEIVED the propaganda package, then when i wised up and changed my mind, they refused to refund any money! I told them I never received the start up package and all they did was ask if I wanted another one? They did eventually send one which I still have UNOPENED sitting in my closet.
My Brother even tried the service and found the "Free to try" comment they told us to use on potential customers comes with a twist. Of course its "Free to change" and sign up with them...the "COST" occurs when you realize that although they claim 24.95 per month and compare that with your existing bills which of course looked larger, most of those additional charges were from taxes and fees added on to that bill which STILL GET ADDED to the ACN bill! So in reality it was more than the 24.95 they said it would cost. Now when you go to switch back to your previous provider you find the big twist in this, You now have to PAY to switch back!
Now I have read all the "feel good" reports from all the people that love this company but I did notice a pattern emerging. Most of them also claimed to have been "with" the company for 6, 8, or 10 years or more! This is the fundemental truth in all these scams...only the ones that are up near the top of the pyramid will make money. Yes, they do offer a product (Just enough to get the pyrimid scheme lable questioned) But just how do you make your money? Are you out selling the product yourself or is the bulk of your income comming from risidual income from your "downline"
Also these types of companies use this type of individual sales practices for one main reason, you are "self employed" which means they do not have to provide insurance, or any other type of benifit to you. This also saves them from dealing with too many complaints or lawsuits as they can always place the blame for your downfall on you as an individual and can just say "We never told him/her to say that so its not our fault.
This is why the company continues as it has, they will continue to rake in the money while knowing that the "little guy" will take the brunt of the hatred. They do not care about their "employees" above and beyond what they can make off of you. And they will always have a few that have made it to tell "the other side" of the story.
Salt Lake city, Utah