ED Magedson – Founder
ACN refuses to refund money or cancel services, won't stop billing, misrepresentation, Internet
ACN misrepresented money to be made as a rep. The information you need to make an informed decision is not available to you until long after you have signed up. The information on their products is not all available before ordering and they misrepresent the length of time and amount of payments.
Their services are impossible to cancel. I ordered their digital phone service but returned it within the initial return time unopened original packaging with all my info on it and the order number. They refuse to acknowledge receipt because I did not send it registered with canada post and refuse to refund my money.
They refuse to cancel my long distance plan or take my credit card off file or stop billing me.
They refuse to cancel my tech support telling me it's a minimum one year subscription. It did not say anywhere it had a term or was anything other than monthly. The rep who signed me up told me there was no contract term.
I'm being billed over $70 per month for services I am unable to cancel. If you want to retain control over your purchases never deal with this company. Once they have your money you will never get it back. I now have to cancel my credit card in order to stop their billing.
The percentage I was told I would make per service is not correct.
Never deal with them if you want to keep your money. You will never make anything from them.
This report was posted on Ripoff Report on 05/24/2013 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/ACN/internet/ACN-refuses-to-refund-money-or-cancel-services-wont-stop-billing-misrepresentation-Int-1053651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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