• Report: #771003

Complaint Review: ADT Security Services

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  • Submitted: Tue, August 30, 2011
  • Updated: Mon, September 05, 2011

  • Reported By: anonymous from Ocala — Ocala Florida United States of America
ADT Security Services
14200 E. Exposition Ave Aurora, Colorado United States of America

ADT Security Services Dishonest, Misrepresented, Liars! Aurora, Colorado

*Consumer Comment: NEVER give these THIEVES!

*Consumer Comment: Questions

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In April of 2006 we entered into a contract with ADT to monitor our 2nd office building.  The representative for ADT signed the contract.  In December of 2008 we contacted the representative and told them we no longer required the services at this location at which time ADT sent a representative out and they removed the equipment.  We had arranged for the monthly payments to be automatically deducted from a business checking account.

ADT, has been continuing to deduct $117.24 from this account since December of 2008, and refuses to refund us a dime! The representative for ADT that signed our original contract is no longer with the company and ADT says they don't have any records indicating that we asked for this cancellation.

ADT "claims" they have no written cancellation from my company and refuse to take any action.  This building has been vacant for almost 3 years and stripped of any monitoring equipment and they have continued to deduct monies for "security services"! Ha! What a joke.  What could they have possibly been servicing?

I suggest to everyone, do not enter into an agreement with ADT! If the agent you sign a contract with leaves, you will be left - high and dry - with no remedy, except complaining!

This report was posted on Ripoff Report on 08/30/2011 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/ADT-Security-Services/Aurora-Colorado-80012/ADT-Security-Services-Dishonest-Misrepresented-Liars-Aurora-Colorado-771003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

NEVER give these THIEVES!

AUTHOR: mr rik - (USA)

access to your bank acct!
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#2 Consumer Comment

Questions

AUTHOR: coast - (USA)

we entered into a contract

Did you fulfill the terms of the agreement? Was the contract for only 29 months? ADT contracts tend to be for a minimum of five years.
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