- Report: #810292
Report - Rebuttal - Arbitrate
Complaint Review: ADT Security Systems
ADT Security Systemsrye brook, New York United States of America
ADT Security Systems Home rye brook, New York
*Consumer Comment: ADT is a high-tech, superior security service.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have been a loyal customer with ADT Security for 6 years. In August of this year we began a renovation in which we had to remove the ADT system. We called ADT and let them know this. We asked if we could go ahead and suspend our account until we were done with the renovation. We were told there was no such thing in their company by a customer service rep. We were told we had to continue to pay the monthly payment regardles if the system was connected or not. This apparently was so that our account could remain current.
We really did not want to disconnect so we opted to make the monthly payments. This bothered me very much because we never missed a payment in 6 years and also we were paying for services not rendered! I called them today and gave them a huge piece of my mind. I told them that I want to disconnect completely because there was this disgust feeling over the way they treated a loyal customer.
FYI : ALL ADT CONTRACTS ARE FOR 3 YEARS. We will be receiving a bill for 300+ in the mail because when we moved we had to renew our contract I signed us up for an additional 3years unknowingly because the Installator for ADT failed to discuss this with us in person. We will be fighting this bill because its been almost 6 months since we have received any svs from them.
There are plenty of good Security Companies in the area...SHOP Around for a company that will not rip you off!
This report was posted on Ripoff Report on 12/16/2011 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/ADT-Security-Systems/rye-brook-New-York-10573/ADT-Security-Systems-Home-rye-brook-New-York-810292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.