- Report: #1067144
Report - Rebuttal - Arbitrate
Complaint Review: ADT Security
ADT Security ADT Security -you can never cancel (even after 11 years) and they do not monitor Denver Denver
*UPDATE Employee: ADT Corporate Customer Relations
*Author of original report: alarm does work we know
*Consumer Comment: Question
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Can't quit ADT ever...it has only been 11 years and I am getting early termination fees. Only reason I cancelled was that the alarm went off for 20 min, no police came and no call from ADT. They basically have not monitored my business for 10 months since I switched phone companies and wasn't aware of it until I had a problem. The system worked and beeped when I entered and exited. My new security company said they should do periodic checks to make sure things are secure.
I expect a refund and they expect me to pay $336.75 When do they have any obligations to their customers, just keep taking the fees for no services rendered. I did not sign a contract for life!
Rita, Denver, CO
This report was posted on Ripoff Report on 07/15/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/ADT-Security/internet/ADT-Security-ADT-Security-you-can-never-cancel-even-after-11-years-and-they-do-not-mon-1067144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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