• Report: #989590

Complaint Review: ADT security services

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  • Submitted: Tue, January 01, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: nick — ozark Missouri United States of America
ADT security services
POB 371490 pittsburg pa 15250 ozark, Missouri United States of America

ADT security services broadview security services i didnt use my pass word ever so i wanted to shut down my sevice and thay wanted me to rember my password to end service i strokdidnt rember it after 2 years. thay wouldent ask any other questins to s ozark, Missouri

*UPDATE Employee: ADT Customer Relations

*Consumer Comment: kenny take a look at ROR fine print

*Author of original report: ADT

*Consumer Comment: Take a look at the contract you signed...

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i wanted to end my sevice after two years of on time payments, i had a stroke and thay said i needed my pass word to end service and i didnt rember it after haveing a brain injury like that. So then thay wouldent ask for any other info just said thats the only way to end service is with a password so then 2 years later thay send me two collection for 556.76 what bad bissnes , the only way to end service is with a pass word you coudent rember after haveing a stroke and i ask them ask me anything els but thay said that was the only way to end service

This report was posted on Ripoff Report on 01/01/2013 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/ADT-security-services/ozark-Missouri-65721/ADT-security-services-broadview-security-services-i-didnt-use-my-pass-word-ever-so-i-wante-989590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ADT Customer Relations

AUTHOR: Mike - (USA)

Good Evening, my name is Dan and I work out of ADT's Corporate Customer Relations office. I am very sorry to hear about your experience with our company and would like to assist you further with your concerns. Please send us your contact information to CustomerConcerns@adt.com and we will reach out to you. Thank you. -Dan
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#2 Consumer Comment

kenny take a look at ROR fine print

AUTHOR: The Outlaw Josey Wales - (United States of America)

no where have I found that you or any one else must aprrove of a post, no I don't work for bob from irvine
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#3 Author of original report

ADT

AUTHOR: ozark - (United States of America)

Idid read my contract i had a 2 year and wanted to end it . The answwer was stupid you asked for a code word after 2 years and a stroke huo this add gets you what you want from me to you colection is a bad way of threatining people
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#4 Consumer Comment

Take a look at the contract you signed...

AUTHOR: Ken - (USA)

It MAY be written there...good luck.
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