• Report: #264012

Complaint Review: A&E Factory Service (owned By Sears)

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  • Submitted: Sun, July 29, 2007
  • Updated: Mon, July 30, 2007

  • Reported By:Byron Georgia
A&E Factory Service (owned By Sears)
2511 Sullivan Rd College Park, Georgia U.S.A.

A&E Factory Service (owned By Sears) 15 Minute Repair Visit Cost Me $179.00, RIP-OFF College Park Georgia

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I called A&E Factory Service and scheduled an appointment for between 8 - 12 am. Technician arrived at 12:02 pm.

Tech came in to repair my ice maker, ice maker would not make ice. He found the spring had came off, re-attached the spring and tested ice maker. Total time spent was 15 minutes.

My bill was $179.00. I asked why so much, he said that is what Sears charges, doesn't matter if he was here 5 minutes or 2 hours, he codes it in and that is what the cost is.

I called A&E back to complain about the service fee, they said they will take my name and number and customer service will call be back.

Surprise, NO CALL BACK!!!!

This Company is owned by Sears.

Ken
Byron, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/29/2007 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/AE-Factory-Service-owned-By-Sears/College-Park-Georgia-30337/AE-Factory-Service-owned-By-Sears-15-Minute-Repair-Visit-Cost-Me-17900-RIP-OFF-Colle-264012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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