• Report: #382475

Complaint Review: AEI DISH NETWORKS

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, October 18, 2008
  • Updated: Sun, August 29, 2010

  • Reported By:Battle Creek Michigan
AEI DISH NETWORKS
Portage, Michigan U.S.A.

AEI installs Dish Networks service Dish network has good service but AeI is bad for Them Poratge Michigan

*UPDATE EX-employee responds: Company emails

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

#1 Got voicemail from AEI on Fri night @1000 pm when I got home from work.Voicemail said that they would have to reset my appt. They are to busy overbooked!

#2 Called Dish Network @1015 they told me to call 920-865-2133 when they open @ 0700 Note:She told me that I could tell them to make a another install to stop and get to my install?

#3 Woke up and called AEI @ 0745 main office in WI. DON'T KNOW WHY I DID NOT GET LOCAL OFFICE NUMBER IN MICHIGAN! Anyway they knew nothing of the matter and I was still set for install between the hours of 1200-1700 on Sat the 18th.He placed me on hold for 15 min. When he came back on the line he said The local office would contact me within 30 min?

#4 Never got phone call from local office within the time quoted for ? gave some more time. 15 to 20 mins.

#5 Called main office back (because I don't have local office phone # and cannot find it anywhere?)Agent from customer service said that the person that is going to call me is not in yet and would call when he gets into the office? Who is Agent talking to at this time at my local office and why cannot that person call me? I tried to get local office #from Nick hung up very fast? Why!

#6 Tech for AEI I guess that was he's name called @ 0915 and said he was the installer and he was just too busy to get to my appt. I ask him who to contact about this and why does he have to call who's in the local office? No answer! Just SAID TO BUSY SORRY and I was very busy as well and took off work today for this install and was was very upset about this matter ask what to do said I don't know I'm loosening money to by not making your aptt.Phone call ended noting resolved and no reset appt.

#7 I tried to call Dish Network about this matter but not open yet I'm in eastern time you are in pacific time zone. Just what to know why is the third Time I've had install problems from your company. Note to much to write about the last to very bad matters.!!!

Note: I HAVE A DISH AS I WRITE THIS BUT IT IS NOT WORKING WAS GOING TO SET TO TO FIX BUT JUST WAS GOING TO WAIT TO TODAY CAUSE I HAD A APPT. BETWEEN 1200 AND1700 NOW I STILL DON'T HAVE DISH AND I SEE A 148.00 BILL ON MY ACCOUNT FOR WHAT? I HAVE NO SERVICE 18 OCT 08

Getienne
Battle Creek, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/18/2008 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/AEI-DISH-NETWORKS/Portage-Michigan/AEI-installs-Dish-Networks-service-Dish-network-has-good-service-but-AeI-is-bad-for-Them-P-382475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on AEI DISH NETWORKS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Company emails

AUTHOR: seminuke - (United States of America)

I would start here, the owner hates getting emails from upset custermers.

all company emails are the first letter of there first name, the entie landt name followd by @aeidish.com.

for example: Tom Burgess,the President and Active Owner of AEI's emails adress is Tburgess@aeidish.com.

 

good luck and hope this info helps someone.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory