• Report: #707317

Complaint Review: AFFINION GROUP

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  • Submitted: Thu, March 17, 2011
  • Updated: Thu, March 17, 2011

  • Reported By: BeenThereDoneThat — PalmettoBay Village Miami Florida USA
AFFINION GROUP
P O BOX 121619 NASHVILLE, Tennessee United States of America

AFFINION GROUP FRAUD PROTECTION PLUS - USED ON MY CREDIT UNION ACCOUTN FRAUDLENT AND UNAUTHORIZED CHARGES ON OUR CREDIT UNION ACCOUNT, ALSO ON TWO ADDITION ACCOUNTS BELONGING TO OUR SONS NASHVILLE , Tennessee

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WE noticed a charge of $7.95 on our credit card statement from our bank, listed as Fraud Protection Plus and a telephone number.  We knew that we had not authorized anything like that so we called.  We got some resistance and the agent tried to talk us into keeping it, but we insisted to cancel.  They would not refund the money - they would only send papers to fill out and return to request the refund.  

Then we noticed the exact same charge on two other separate accounts belonging to our sons. 

We also called to cancel those and request refunds.  We also asked to have  the verification sent showing us just how these charges were initiated and the deductions taken from our bank accounts.  Then I googled the name that was on the papers sent us to request a refund, AFFinion Group.  That was startling.  There have been countless complaints filed with the BBB about this group doing the same thing to countless other people also.  

Somebody needs to get after these people.  They somehow get the bank information and try to slip the charges in, hoping that no body notices.   Three in my own family so far.  They must be  making billions with this scam.  

CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember… Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck… Let us know how you do! ED Magedson – Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 03/17/2011 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/AFFINION-GROUP/NASHVILLE-Tennessee-37212-1619/AFFINION-GROUP-FRAUD-PROTECTION-PLUS-USED-ON-MY-CREDIT-UNION-ACCOUTN-FRAUDLENT-AND-UN-707317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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