Hello to all who are reading this. I am basically on my last nerve with this AFNI organization.
Here's what happened. In August, I got a letter for AFNI saying I owe $195 from Charter communications for a cable box i didn't pay for when i moved (the movers moved it with them) almost 3 years ago. The problem with this is i remember that I PAID for this when i realized the movers took it with 'em! I moved from South Carolina to California. I couldn't exactly walk the box back to Charter right? So i sucked it up and paid it within 2 months of the move. Never got another notice from Charter. All is good, right? Well now I got this notice from AFNI saying PAY OR ELSE basically. They reported to all 3 credit bureaus.
So I called Charter to say what's up and they don't understand why AFNI has this in the first place since they don't show i ever owed them anything and in fact, they owed ME money. It seems the amount i paid them just sat as a credit on my account instead of being applied to the cable box. No biggie right? They just apply it, notify AFNI and be on with it. Well, that is NOT what happened. So i call AFNI and tell them to contact Charter and they'll explain it. AFNI refused to do so and said that i Had to get a letter from Charter saying i didn't owe money. Well, Charter *REFUSED* to send me a letter and said i just have to deal with AFNI since they sold my account to them! So I tell AFNI to give me proof of this debt. To date (it is now December, this started in August) i have yet to receive anything!!!
So, i call a few weeks ago to see what AFNI has done on this and apparently nothing. They said every time i call them, the 30 day window gets pushed back and starts over! Can you believe that? GARBAGE! So i call Charter and whammo, they say they no lower show a credit on my account and instead, I owe them another $25.81 for taxes due on this cable box i never paid for. Please note, this $25.81 never showed up before and was NOT sent to collections... well why not? Anyhow, in an effort to avoid ANOTHER collections, i paid it. Charter said that it's all resolved and will notify AFNI. AFNI now tells me that Charter told them that i paid this 25.81 in lieu of paying AFNI this $195 and therefore, aFNI is refusing to remove this $195 debt off my records! This is all ridiculous!! I told AFNI that had i owed them this $25.81 then charter would have sold them that part of the debt too, but obviously did not because it was never due to begin with and that it is totally SEPARATE from this $195 charge.
What's worse is this has not disqualified me from getting a mortgage to buy a house i've been trying to get for the past few weeks.
AFNI, you SUCK! You *REFUSE* to ever send me any proof that i owed you anything, and you STILL report me to the bureaus? and you now say since i paid charter, you close my account and it stays on my credit indefinitely? This is a RIP OFF!!
If there are ANY lawyers out there who will sue them, please contact me.