• Report: #775170

Complaint Review: AFNI

  • Submitted: Sat, September 10, 2011
  • Updated: Mon, September 12, 2011

  • Reported By: kim — New Jersey United States of America
404 Brock Drive Bloomington, Illinois United States of America

AFNI Verizon Verizon bill Bloomington, Illinois

*UPDATE Employee: Questions?

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I have been contacted by AFNI for a verizon bill - 3 different bills...one address.  I contacted verizon- they have no idea..it is now on my credit report. The suspect thing about this is I am getting calls from other credit agencies too...anyone heard of CBCS.....same account numbers.

My husband paid them in 2009....I paid the other company 3 weeks ago...

now we are still getting calls for MORE money.  I didn't settle for a smaller amount- i paid 160 that they said was due for verizon services years ago.  I told them my husband paid - they said they would send a receipt for what i was paying...they did.  The calls started again...i now owe over $500 in verizon charges - my phone number....and now I owe a Tmobile bill....Never had tmobile - won't pay. Checked my credit report - they are on their....HELP!  

I am all for paying what WE owe....not what i am being charged for!

This report was posted on Ripoff Report on 09/10/2011 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/AFNI/Bloomington-Illinois-61702/AFNI-Verizon-Verizon-bill-Bloomington-Illinois-775170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Lisa - (United States of America)

A landline telephone account may be separated into multiple accounts by the creditor representing basic, non-basic and toll charges. Alternatively, there may be multiple accounts for the same telephone number due to varying state laws ensuring that a consumer is able to maintain their basic service. While Afni is unfamiliar with your specific situation, we would be happy to help you understand this account.  You can contact our resolution desk directly at 866-352-0479 to discuss your specific account.
Due to privacy concerns, Afni is unable to engage in open discussion regarding any individual account on public forums. This communication is from a debt collector but is not in relation to the collection of a specific debt.  
Lisa Anderson
Afni, Inc.
1310 Martin Luther King Dr.
Bloomington, IL 61701
Monday Friday 7am-9pm
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