- Report: #964148
Report - Rebuttal - Arbitrate
Complaint Review: AIM used auto parts
AIM used auto parts10021 Water Works Ln Riverview, Florida United States of America
AIM used auto parts Regions Auto Parts SCAM Riverview, Florida
*General Comment: I had a problem
*REBUTTAL Owner of company: Bogus review
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On October 2, I bought a salvage engine, and I was told the engine would be shipped immediately and arrive by the end of the following week.
Two weeks later, I began sending emails to track my order. I sent a total of three, as per the instructions on their website. Not a single email has ever been responded to, and all I provided was my order ID and my contact information, again, as per the instructions on the website.
I have now called a total of six times to track my order. The first two times I got the run around and was told "Your order has shipped" with no further information. The third time, I was told "I don't know, call back". The fourth time, I was told "Our system is down, call back". A few days later, today actually, I called again. Now they are telling me that they had begun to ship the wrong engine, and they pulled and shipped the right one, about a week ago.
Nobody has contacted me once,. When I was trying to buy the part they were extremely helpful|. After they got my credit card information they don't want to have anything to do with me!
I asked for my money back because I don't want to pay over a grand to get this kind of a run around?. I was told I'd have it in a week and they have been nothing but problematic since?. It's now a month later and I still am twiddling my thumbs'. I was told that I would be contacted by the salesman to discuss getting my money back/. He hasn't called, hisemail keeps getting kicked back to me, and he won't answer his phone
This report was posted on Ripoff Report on 11/03/2012 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/AIM-used-auto-parts/Riverview-Florida-33578/AIM-used-auto-parts-Regions-Auto-Parts-SCAM-Riverview-Florida-964148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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