- Report: #191927
Report - Rebuttal - Arbitrate
Complaint Review: AIMCO - Apartment Investment And Management Company
AIMCO - Apartment Investment And Management Company4582 S. Ulster St. Denver, Colorado U.S.A.
AIMCO - Apartment Investment And Management Company ripoff SEVEN LIES ABOUT AIMCO AND HOW THEY FORCED MY FAMILY FROM OUR HOME Denver Colorado
*Consumer Comment: I totally agree with the OP
*Consumer Comment: Couldn't agree more
*UPDATE EX-employee responds: Sorry, but this is not correct to me.
*Author of original report: ALMOST THREE YEARS LATER...
*UPDATE EX-employee responds: A FRIENDLY RESPONSE TO RUSS
*Consumer Comment: Aimco Was Quite Good to Me
*Author of original report: QUICK FIX
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LIE #1: "From the very first day, you're at home."
TRUTH: From the very first day, my family and I experienced nothing but hardship living in one of AIMCO's low-income apartments, a 3-bedroom hole-in-the-wall whose central air conditioning did not work (it was the dead-middle of summer) and was not repaired for about one week.
LIE #2: "Our communities are committed to providing excellent service."
TRUTH: No matter how often we complained to the manager of the complex and AIMCO's Corporate Headquarters about the loud, bass-heavy music being filtered in through our walls from surrounding neighbors, the offenders were never evicted. They were "spoken to," slapped on the wrist, told to "keep it down" and left to pump up the volume again...and again...and again.
LIE #3: "We want to make it easy for you."
TRUTH: No, they don't. AIMCO never did. Our repeated complaints--including written reports with the police department--went largely ignored. It was never easy for me, my wife or our three children to live in that drug-ridden, noisy environment.
LIE #4: "AIMCO prides itself on being a good neighbor and customer-focused, on caring for each other while also working to make a positive difference in the world outside AIMCO."
TRUTH: AIMCO cares about one thing: P-R-O-F-I-T. AIMCO's idea of "being a good neighbor" includes passing the buck, ignoring complaints, pretending problems do not exist within its apartment communities, and disregarding its own lease policies.
LIE #5: "AIMCO Builds Community: Helping Families and Children."
TRUTH: To celebrate its 10th anniversary as a publicly traded company, AIMCO (in 2004) launched a unique community involvement program called AIMCO Cares. AIMCO could care LESS! Repeated e-mails, phone calls, postal mailings, and conferences with the manager NEVER solved the problem and, as a result, my wife and kids suffered miserably.
LIE #6: "AIMCO cares."
TRUTH: If AIMCO cared, they would spend more time in the design and layout of their apartment complexes. They would have built the apartment community we were so unfortunate to have "lived" in with sound-proofing in the walls, ceilings and floors between units (a relatively inexpensive solution to a hellish problem) and enforced their own rules and regulations so clearly spelled out and defined in their lease agreement.
LIE #7: "AIMCO is committed to protecting your privacy."
TRUTH: AIMCO made certain that our noisy neighbors knew exactly which family was complaining about them. That is when the threats and abuse against my family began. That was also the beginning of the end of our stay at Hotel Hell.
AIMCO (Apartment Investment and Management Company) lies.
When my wife and I first signed the lease agreement back in 2003, we were assured that AIMCO was committed to our peace and quiet--as I had explained to the manager that I required peace and quiet due to my total and permenent disability.
Even after our first complaint, when I explained that I could not medically handle the stress of living next door to (and upstairs from) people who insisted on playing bass-heavy, loud music at all hours of the day and night, said complaint (official and in writing) was filed away and the noise pollution continued.
Later I brought further complaints to bear against AIMCO's so-called apartment "community" when I called the police and manager about drug use and drug deals taking place right outside the balcony of our apartment home.
Little or nothing was done.
After about nine months of this living hell, WE were the ones that were seen as the nuissance: my family was seen as the problem for complaining so much.
And since AIMCO's manager never filed eviction notices against the offensive neighbors, the rules and regulations of the lease were never enforced. So the violation of my family's peace, quiet and privacy continued to be violated, threatened, abused, and handled with impotence rather than decisive, legal measures, enforcing the lease agreement rather than further alienating me and my family.
Within about a year we had had enough.
My family and I were forced from our three-bedroom apartment home into a small, single-wide, two-bedroom, delapadated trailer with cedar blocks for a foundation and more holes in the floor than Swiss cheese.
Now, three years later, we have had to move into the cramped quarters of the back of my parents' home because the trailer was red-tagged and condemned.
All because AIMCO lied.
So don't believe AIMCO's lies. If you are in the market for an apartment to rent and, like millions of Americans, you find yourself living well below the poverty level, do yourself and your family a favor.
Avoid AIMCO at all costs!
This report was posted on Ripoff Report on 05/17/2006 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/AIMCO-Apartment-Investment-And-Management-Company/Denver-Colorado-80237/AIMCO-Apartment-Investment-And-Management-Company-ripoff-SEVEN-LIES-ABOUT-AIMCO-AND-HOW-191927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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