- Report: #651461
Report - Rebuttal - Arbitrate
Complaint Review: AIP Racing
AIP Racing17630 Sherman Way Van Nuys, California United States of America
AIP Racing All Industries Performance Inc. AIP has NO Business Licence and Endorses Unethical Business Practices Van Nuys, California
*Consumer Comment: Poor Stereo Install
*Consumer Comment: Great Service
*Consumer Comment: Nothing but positive things to say about the shop and the people who run it!
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I have had several issues with AIP racing. However, most recently I brought my brand new 2009 Suzuki GSX-R 600 in for an oil change with 1755 miles on it. When I came back to pick it up two days later, my bike had extensive damage on the entire right side. The brake handle was completely snapped off, my fairings were scraped, my mirror, pipes, tail pipes, and more were all damaged. When I towed it to a certified suzuki dealership the invoice came back several days later with over $3100 in damages to my motorcycle.
When I initially dropped off my motorcycle to AIP for the oil change, both my boyfriend and his assistant were with me and saw that the motorcycle was brand new with no damages. When I went to pick it up there was a lot of damage. Also, Bill did a walk about with me when I first brought it in and never once did he say anything about damages on my motorcycle. [continued below]....
Long story short the owner Chris Jones yelled at me and threatened me several times, saying "you don't want to f*** with me, I'll take you down, you are f***ing with the wrong person..." and so on. I called the police as I wasn't sure how to handle the situation. Prior to the police arriving Chris, the owner, took out a camera and took photos of the damages- he also took off a peice of rubber-like material that was embedded into the side of my bike from whatever it had fallen on to. This peice of rubber would NOT have still been in my bike had I tried riding it over already damaged as it was just barely clinging to my bike. When the police arrived, Chris Jones, moments after telling my boyfriend we couldn't have the peice back, told the police he had lost it. They did finally get him to show them the photo of it however and marked it in their report of the situation.
After reporting Chris to the Better Business Bureau, I called the Department of Consumer Affairs to speak with the Bureaur of Automotive Repairs to file a complaint- it was then I found out two things, according to the Bureau of Automotive Repairs: that AIP/All Industries Performance/Chris Jones had been unlicensed for OVER a year and that two, it was an automatic misdemeanor to collect any money for any services performed as long as a shop is unlicensed.
So I am just warning other customers about some of the things AIP believes in so that they do not have to go through what I did. My insurance company is still pursuing action but it really looks like I have no recourse. Everything as far as the repairs came out of my own pocket and I STILL had to pay for the oil change. Even though they had no license to perform it.
This report was posted on Ripoff Report on 10/15/2010 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/AIP-Racing/Van-Nuys-California-91406/AIP-Racing-All-Industries-Performance-Inc-AIP-has-NO-Business-Licence-and-Endorses-Unethi-651461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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