- Report: #1066562
Report - Rebuttal - Arbitrate
Complaint Review: A&J property management
A&J property management4826 El Camino Ave Sacramento , California USA
A&J property management, Abby Jacob property Sole Owner Erica Torrez DO NOT RENT FROM ERICA TORREZ Sacramento California
*Author of original report: Nice try Erica!
*UPDATE Employee ..inside information: this person is not telling the truth
*Consumer Suggestion: You should file a Better Business Bureau Complaint
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I rented from Shasta View Duplexes in West Sacramento manged by A&J proprty managment.
During a 13 month tenancy my family has endured living in horrible conditions. Below is a very brief summery.
On May 1st 2013, I emailed Erica Torrez property manager. ( A&J Property Management AKA Abby Jacob property management) and explained that we were having electrical problems, mildew smell coming from the bedroom, cracked pipe that was leaking outside the garage and a vanity that needed to be replaced. I respectfully requested to be transferred to one of the two available units. on May 8th she did a home inspection and seem very concerned. Erica explained that she would get a electrician to make the repairs on May 9th. The electrician explained that there were illegal grounds wires, the home was not properly grounded and the entire electrical needed to be redone. [continued below]....
On May 10th my computer stopped working and it was the result of a surge in the electrical and power went out though out the house. After making several calls to Erica to no avail. I called Code enforcement, they were able to intervene and have superior electric come back to my home on May 11th once again nothing was resolved. This is also the same day that the hot water heater stopped working. I called PG&E they reported that the gas line was in working order and I was advised to call management. My calls about these issues were ignored and had to call code enforcement. Erica called me shortly after speaking with code enforcement and stated that she would be giving my family $200.00 for a two day at a motel and that everything in our home would be fixed. We returned two days later and to be sure that work was done properly. We plugged in a small fan into one of the outlets. It caught fire and the fire department responded. The only thing that had been tampered with was the vanity in the bathroom. They pieced it back together with screws instead of replacing the water damaged vanity.
Erica called me on May17th and stated the following “ I am giving you two options. One, you move out by tomorrow and I will return your full security deposit if the place is left in good condition. The second option is to stay there until your 30 day notice is up and if you do. I will not fix anything, then yells WE ARE DONE. You have until the end of today to give me your answer.”
On our last day in this dump was June 13th we had a independent state certified inspector come to the house. In his 2 page written report he stated that he was appalled that we were living in such horrible conditions and that we should get a medical evaluations done because of the mildew and possibly exposed asbestos in the home.
Erica Torrez allowed my family to live with out a proper working electrical system or hot water for over a month. The financial loss and emotional distress that has been inflicted to my family has been devastating. I implore anyone looking to rent from A&J Property Management/ Erica Torrez to look elsewhere.
Additionally, I have looked into Erica's history. She has made a false statements when claiming on her own site and others that A&J property management has over 18 years professional management. She established this business in 2010 giving her only 3 years experience. on her facebook she talks about setting up her business in 2010 and about her boyfriend cheating on her and she has been sued in court over her unethical business practices.
The BBB site mentions this about her
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On October 18, 2012, the California Department of Real Estate filed an Accusation against A & J Property management. The accusation alleges that the company owner allowed the balance of funds held in a trust account for clients to be reduced to an amount below the minimum legal liability without prior consent from the owners of the funds, failed to properly designate the account as a trust fund account with the company owner as trustee; and failed to reconcile the beneficiary/property records with a record of all trust funds received and disbursed on at least a monthly basis. The accusation also alleges that the company owner conducted real estate business using the fictitious business name "A & J Property Management" which was not properly registered with the DRE.
This report was posted on Ripoff Report on 07/12/2013 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/AJ-property-management-/Sacramento-California-95608/AJ-property-management-Abby-Jacob-property-Sole-Owner-Erica-Torrez-DO-NOT-RENT-FROM-ER-1066562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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