• Report: #972810

Complaint Review: ALL ACCESS TICKETS

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  • Submitted: Fri, November 23, 2012
  • Updated: Fri, February 08, 2013

  • Reported By: bridie — newtown square Pennsylvania United States of America
ALL ACCESS TICKETS
9454 Wilshire Blvd M 11 Internet, California United States of America

ALL ACCESS TICKETS Unbelievable and disreputable ! Tickets changed to inferior seats 5 days before event. Internet, California

*REBUTTAL Owner of company: We made it right

*REBUTTAL Owner of company: This is not true

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  I purchased tickets via internet for Warhorse in Philly. Original tickets with barcode sent o Nov. 5th.  Good seats.

   Day before thanksgiving told to destroy original tickets.   

   New tickets sent much inferior and ALL with blocked view. 

   Called today November 23rd and basically told too bad!

   HOW CAN YOU DO THIS TO CONSUMERS!






This report was posted on Ripoff Report on 11/23/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/ALL-ACCESS-TICKETS/Internet-California-90212/ALL-ACCESS-TICKETS-Unbelievable-and-disreputable-Tickets-changed-to-inferior-seats-5-da-972810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We made it right

AUTHOR: All Access Tickets - ()

Customer ordered tickets for this show.  A few days before the show the box office contacted us and said our season seats had to be relocated for this performance due to an error at the box office.  We scrammbled to find the customer last minute seats and did.  They were happy at the time.  Then decided to get upset.  

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#2 REBUTTAL Owner of company

This is not true

AUTHOR: All Access Tickets - (United States of America)

The customer was never given Limited view tickets..They were upgraded to better seats then what they ordered.
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