Complaint Review: ALL-STAR LIMOUSINE ,MICHAEL J WALSTROM - NEWPORT BEACH California
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- Author Confirmed
- ALL-STAR LIMOUSINE ,MICHAEL J WALSTROM 2633 W COAST HWY STE B NEWPORT BEACH, California U.S.A.
- Phone: 714-969-2498
- Web:
- Category: Limousine Services
ALL-STAR LIMOUSINE , ALL-STAR LIMOUSINE ,MICHAEL J WALSTROM Refused to refund partial funds after recieving limo that is dirty, had duct tapped doors NEWPORT BEACH California
*Author of original report: Al Star limo Newport Beach Rip Off
*Author of original report: Al Star limo Newport Beach Rip Off
*Author of original report: Al Star limo Newport Beach Rip Off
*Author of original report: Al Star limo Newport Beach Rip Off
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We had a group of 15 people going to dinner for a 30th birthday. When the limo arrived it was very dirty, had stains on the floor and duct tape on the door. I told the driver at this time I was not happy and wanted a partial refund. The driver than documented this in the contract.
I attempted to complain to the owner (MICHAEL J WALSTROM) and ask for only a partial refund. He claimed I had already signed for the vehicle and nothing could be done. He claimed I was threatening him and would call the police. He even asked if I was drinking. I could not believe he was treating a costumer this way. Al-star Limos is an incompetent company with horrible service.
I believe Al-Star should live up their website. They claim to have the finest interiors and best service in the industry. Unfortunately for my group this was not true. I believe they should at least refund half of the $500 paid.
Concered citizen
Aliso Viejo, California
U.S.A.
This report was posted on Ripoff Report on 08/19/2008 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-star-limousine-michael-j-walstrom/newport-beach-california-92663/all-star-limousine-all-star-limousine-michael-j-walstrom-refused-to-refund-partial-fun-364698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Al Star limo Newport Beach Rip Off
AUTHOR: Concered citizen - (U.S.A.)
SUBMITTED: Wednesday, August 20, 2008
On July 30 2008, I was a guest riding in one of Al-star limos. This was a very unprofessional service. It was disappointing to open the door and see duct tape used to mend the floor. The limo smelled so bad I thought I walked into a nasty bar. The seats were ripped, the moon roof was so dirty you couldn't see out of it. The carpet was filthy. The decorations the company used for the birthday party were tacky.....Al-star showed little pride in their business. They were a total disappointment. I would say they were about the money not service to the customer....Janet Johnson
#3 Author of original report
Al Star limo Newport Beach Rip Off
AUTHOR: Concered citizen - (U.S.A.)
SUBMITTED: Wednesday, August 20, 2008
On July 30 2008, I was a guest riding in one of Al-star limos. This was a very unprofessional service. It was disappointing to open the door and see duct tape used to mend the floor. The limo smelled so bad I thought I walked into a nasty bar. The seats were ripped, the moon roof was so dirty you couldn't see out of it. The carpet was filthy. The decorations the company used for the birthday party were tacky.....Al-star showed little pride in their business. They were a total disappointment. I would say they were about the money not service to the customer....Janet Johnson
#2 Author of original report
Al Star limo Newport Beach Rip Off
AUTHOR: Concered citizen - (U.S.A.)
SUBMITTED: Wednesday, August 20, 2008
On July 30 2008, I was a guest riding in one of Al-star limos. This was a very unprofessional service. It was disappointing to open the door and see duct tape used to mend the floor. The limo smelled so bad I thought I walked into a nasty bar. The seats were ripped, the moon roof was so dirty you couldn't see out of it. The carpet was filthy. The decorations the company used for the birthday party were tacky.....Al-star showed little pride in their business. They were a total disappointment. I would say they were about the money not service to the customer....Janet Johnson
#1 Author of original report
Al Star limo Newport Beach Rip Off
AUTHOR: Concered citizen - (U.S.A.)
SUBMITTED: Wednesday, August 20, 2008
On July 30 2008, I was a guest riding in one of Al-star limos. This was a very unprofessional service. It was disappointing to open the door and see duct tape used to mend the floor. The limo smelled so bad I thought I walked into a nasty bar. The seats were ripped, the moon roof was so dirty you couldn't see out of it. The carpet was filthy. The decorations the company used for the birthday party were tacky.....Al-star showed little pride in their business. They were a total disappointment. I would say they were about the money not service to the customer....Janet Johnson
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