ILLEGAL CREDIT CARD USAGE/UNAUTHORISED CHARGES/ NO PRODUCT/NO CUSTOMER SERVICE
Beware of Allied Electronics , Fort worth, Texas
Allied Electronics, Inc.
7151 Jack Newell Blvd. S.
Fort Worth, Texas 76118 U.S.A.
I Booked online order for few parts on 27th of Nov 2007 with free shipping option from USA.
But even after few weeks I don't see order is shipped, I got credit card charge which was three times the actual amount contraditing the original contract and online order confirmation.
Moreover even after calling and emailing several times , I did not get any tracking number or any shipping details from them. When I asked for refund these guys started making so many excuses and reasons, at the same time these jokers have no clues about shipping. Even we contacted their credit card account department.
How can these kind of rip off artists charge three times higher illegally without any information and that too without any product being shipped.
I was charged 14% Taxes on the order I placed to USA, which is no way legal in USA, and that too without any information or intimation or prior clause.
USA suppliers are not required to charge local taxes on international orders.
I have faced a huge loss from my customer whose machines are down. The product which I was suppose to receive in few days, is still not shipped / not received and no shipping information is provided. I called them couple of times to update me on shipping info. Only reply was: " we do not have that info"
Please avoid these jokers whose customer service is next to garbage. I have called my bank and informed about the illegal charges who will now take care of this illegal , unauthorised charges for which no product is shipped.
When I called Credit card department of Allied Electronics, one rude lady kept on refering me to sales dept, She was absolutely of no help in sorting out the issues of unauthorised charge. She had no explanation and she was not willing to cooperate to give me right information.
So if you ever plan to buy from them , be careful, and keep few things in mind:
BE PREPARED TO WAIT INDEFINATELY FOR THE ORDERED ITEMS
BE PREPARED TO GET RIPPED OFF ON YOUR CREDIT CARD
BE PREPARED TO GET INTO THE LOOP OF CALLING THEIR CALL CENTRE STYLE JOKERS
BE PREPARED TO LOOSE YOUR TIME, MONEY AND PEACE OF MIND
BE PREPARED TO LET THEM CHARGE YOUR CREDIT CARD TO ANY FANCY AMOUNT.
BE PREPARED TO THE WAY AND METHOD THEY SHIP DEVIATING THEIR ORIGINAL CONTRACT
BE PREPARED TO GET UNAUTHORISED TAXES BILLED TO YOUR CREDIT CARD.( They are good in prompt billing with hiked charges, which has no explanation- sound fishy, but this is true)
FINALLY BE PREPARED FOR NOT GETTING ANY PRODUCT YOU PURCHASED. I AM IN TURN STILL CRYING OVER MY BROKEN DEAL WITH MY END USER WHO WAS SUPPOSE TO RECEIVE THIS PRODUCT WITHIN A WEEK.
BEWARE OF ALLIED ELECTRONICS, STEER CLEAR IF YOU EVER PLAN TO BUY FROM THEM. OR JUST DON'T PAY THEM IN ADVANCE, ELSE YOU WILL LAND UP IN INFINITE LOOP, LOOSING YOUR PRECIOUS TIME, MONEY AND CUSTOMERS PLUS MENTAL HARASSMENT AND BROKEN DEAL.
PURCHASE DEPT, CH