- Report: #707045
Report - Rebuttal - Arbitrate
Complaint Review: ALLSTATE INSURANCE COMPANY
ALLSTATE INSURANCE COMPANYNORTHBROOK, Illinois United States of America
ALLSTATE INSURANCE COMPANY FALSE ADVERTISING, MAILING SHOWS "AVERAGE SAVINGS" OF $348 WHICH IS A LIE NORTHBROOK, Illinois
*Consumer Suggestion: ALL STATE COMMERCIAL FALSE ADVERSTISING
*Consumer Comment: Why have a road plan
*UPDATE Employee: Advertising is Accurate
*Author of original report: What is the actual ripoff here?
*Consumer Comment: So, what is the actual "rip off" here?
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Their "roadside assistance" plan requires you to "pay Allstate a pre-set fee via secure credit card transaction," meaning (translated into plain English) that, if I am stranded out on the highway with a broken-down vehicle, I have to have the "pre-set fee" amount (not specified, so I don't know how much it is) as an available amount in my credit card account, or in my bank account if using a debit card, in order to get a wrecker out! I've dealt with two other "roadside assistance" plans in the past, and they both are prepaid plans, meaning that I can call them any time, day or night, and they will send out a wrecker, regardless of how much money I have in my bank or credit card account (which is usually ZERO)! All I do is sign the ticket, showing that I received the service. If I can't stay with the car, due to extreme weather (hot or cold), physical limitations, or other time obligations, the driver will even sign the ticket for me! I've had this done one day when we had extremely hot temps!
The mail-out says it is a "pay as you go plan." Isn't everything? What about their insurance? I imagine you pay plenty as you go, or you don't get any more insurance! Come on, Allstate, get real! We're not that stupid! Whoever writes your advertising copy, needs to quit smoking whatever they're smoking, and get into the real world!
Thank you, Rip-off Report! From now on, with any solicitations I may be considering, I check with your files first. Most of the time, "if it is too good to be true, it usually is!" You are doing a very good job, plus your reports are all in one place, easily searched. With Better Business Bureaus, Attorneys General, and other consumer "watchdog" groups, I have to hunt all over the country, state by state, city by city, and it takes HOURS to do this. With Rip-off Report, I do one simple search, it usually gives me alternate names and addresses used by "con artists" and "scam artists," and it even shows me other reports sent in by victims all over! Great job!
This report was posted on Ripoff Report on 03/16/2011 09:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/ALLSTATE-INSURANCE-COMPANY/NORTHBROOK-Illinois-/ALLSTATE-INSURANCE-COMPANY-FALSE-ADVERTISING-MAILING-SHOWS-AVERAGE-SAVINGS-OF-348-WHI-707045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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