• Report: #46634

Complaint Review: ALLTEL

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  • Submitted: Sun, February 23, 2003
  • Updated: Fri, April 04, 2003

  • Reported By:MYRTLEBEACH South Carolina
ALLTEL
1950 10TH AVE. MYRTLEBEACH S.C. MYRTLEBEACH, South Carolina U.S.A.

ALLTEL ripoff consumer rip-off Cellular phone scam MYRTLEBEACH South Carolina

*Consumer Suggestion: what is on the written contract matters

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Started service in 2000 told was a one year plan turned out to be 2 year plan and now told contract is over in march 2003. added second phone for 9.95 extra per month and told there is a two year contract on that phone. and it willcost $200.00 to cancel that phone.

Tammy
MYRTLEBEACH, South Carolina
U.S.A.

This report was posted on Ripoff Report on 02/23/2003 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/ALLTEL/MYRTLEBEACH-South-Carolina-29577/ALLTEL-ripoff-consumer-rip-off-Cellular-phone-scam-MYRTLEBEACH-South-Carolina-46634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

what is on the written contract matters

AUTHOR: Gordon - (U.S.A.)

i am a former sales rep with alltel, and i can tell you that the only thing that matters is what is on your written contract. i ran across numerous situations where the two did not match. the problem lies in setting up the account in the computer. the type of system used in my area had the contract length defaulted at 24 months. in a high traffic store, or simply dealing with a bored and indifferent rep on the phone, it can be overlooked. the sales rep does NOT benefit from a two year contract, alltel does.

if your written contract says 12 months, the contract is 12 months. no matter what the computer says.
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