- Report: #527058
Report - Rebuttal - Arbitrate
Complaint Review: AMERICAN FREIGHT
AMERICAN FREIGHT480 E. Highland Rd.Macedonia Ohio 44056 Internet United States of America
AMERICAN FREIGHT didn't get what we ordered Internet
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We purchased a queen size bed frame for my daughter last month from American Freight Outlet. We purchased it because of the great price and the good service. When I assembled it I noticed it was not the one that we ordered. I specifiacally told the salesperson that I wanted one with a center support. He took me in the back and lifted a matress from a display and said this is the one you will get.
I called them an dexplained the problem. I was told to pack it up and bring it in and they would swap it for the one I ordered. I took it back and they said that the one i wanted was $40.00 more. I explained the whole situation to them and they more or less looked at me like I was lying. There were three sales reps there and they kept telling me that it was a mistake and they would "meet me halfway" on the upgraded price. I told them I wanted what I ordered and they became very rude and unprofessional. I would neer go back there again!
This report was posted on Ripoff Report on 11/21/2009 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/AMERICAN-FREIGHT/internet/AMERICAN-FREIGHT-didnt-get-what-we-ordered-Internet-527058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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