- Report: #20339
Report - Rebuttal - Arbitrate
Complaint Review: AMERICAN GOLD
AMERICAN GOLD48 BI-STATE PLAZA #236 OLD TAPPAN, New Jersey U.S.A.
AMERICAN GOLD ripoff the business that doesn't give a dam NJ OLD TAPPAN New Jersey
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but they said that the credit card could help me clean up my credit and help establish new credit. so i went ahead and gave my info and everything.
i asked her the proceedure incase i wanted to cancel and she gave it to me but question why i would want to cancel i then told her that i want to check online about the company.
so that is what i did i went online and checked the company out and this website poped up about another company phoenix gold and this turned the light on.
so i thought that it was strange this is american gold and here i am getting some info about a similar company diffrent name.
so i called the customer service number and told the man that i wanted to cancel.
oh my goodness talk about rude. i mean it was like i was stealing his money the way he treated me. he then hung up when i asked him to send me info that my check was canceled.
i called back right away and this time it was a woman and before i could complete my sentence she seemed as if she already knew who i was. she cut me off saying the check was cancelled mam. s
so i asked her if i could get a fax she hung up. so i called back and told them that i would report them to the bbb and report them online and hung up.
This report was posted on Ripoff Report on 05/07/2002 06:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/AMERICAN-GOLD/OLD-TAPPAN-New-Jersey-07675/AMERICAN-GOLD-ripoff-the-business-that-doesnt-give-a-dam-NJ-OLD-TAPPAN-New-Jersey-20339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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