- Report: #305084
Report - Rebuttal - Arbitrate
Complaint Review: AMERICAN SERVICING COMPANY
AMERICAN SERVICING COMPANYP.O.BOX 10388 DES MIONES, Iowa U.S.A.
AMERICAN SERVICING COMPANY RUDE CUSTOMER SERVICE REPRESENTATIVES. JUST BOUGHT MY MORTGAGE REQUIRING US TO PAY ALMOST $2000.00 IN ESCROW ADJUSTMENT HOUSE HAS BEEN OWNED SINCE 2000 MORTAGE SOLD TO DIFFERENT COMPANIES NEVER HAD THIS PROBLEM DES MIONES Iowa
*Consumer Comment: When you bought that house, did you retain your own RE attorney?
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I have never had this problem with any of the previous companies that bought my loan. since april of 2000 they have been placing my mortgage payment in a suspense account to pay off the above amount and reporting us to the credit bureaus as late sometimes up to 60days.
I pay my mortgage online and I pay on time every month. I have written several letters asking for an explanation of the above amount and why I am being reported as being late even though I make my payment on time every month but the replies have not been satisfactory.
Futhermore I been receiving foreclosure notices every month for the last 11 months. I could magine that the intent is for my credit to be distroyed and me not to be able to pay my mortgage resulting in my house being taken over.
I have called ASC several times but on every occassion the customer service rep that I have spoken to have been either very rude unhelpful or both.
I CLEARLY NEED HELP CAN SOMEONE PLEASE HELP!
EWING, New Jersey
This report was posted on Ripoff Report on 01/31/2008 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/AMERICAN-SERVICING-COMPANY/DES-MIONES-Iowa-50306-0388/AMERICAN-SERVICING-COMPANY-RUDE-CUSTOMER-SERVICE-REPRESENTATIVES-JUST-BOUGHT-MY-MORTGAGE-305084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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