I made an appointment for an eye exam at AMERICA'S BEST CONTACT'S & EYEGLASSES...I arrived on time for my 10:30 A.M. appointment. The exam went well the gentleman doing the exam was very professional and friendly. After completing the exam he directed me to the area to look at eyeglasses. I noted that i was just there for an exam, "I HAD ALLREADY DECIDED TO BUY ONLINE BUT NEEDED THE CURRENT PRESCRIPTION WITH THE PD MEASUREMENT."
An employee got my eye exam chart and called my name. As we were sitting down i explained to him that i just wanted to pay for the exam and not purchase eyeglasses. I payed him the $45.00 dollar exam fee. As I was leaving and nearing the door I noticed all he gave me was the reciept and not the prescription. I went back to his desk and told him I wanted the eye Script. He said "Oh you are wanting the script...I'm sorry" have a seat.
I let him know that I was trying to save money in these tough economic times and was going to buy glasses online. [continued below]....
..... As he was writing out my script I let him know I would allso need the PD measurement so as to buy glasses online. "THIS IS THE MEASUREMENT BETWEEN THE TWO PUPILS.'
He said that he needed to speak to the manager, which he did, they were both within hearing distance, he came back from speaking to the manager and said that it was against company policy to give ANYONE there pd measurement. The manager as he was walking by noted that this decision was based on policy.
I told the guy helping me I would price some glasses real quick while he was writing out the script, I came back with a pair of glasses and he priced them well above the 2 pair price of $99.99 at $157.95 for 1 pair but if I would consider buying 2 pairs I could get them for $201.95...not to mention the $45.00 dollar exam fee.. which would be a total of $246.95.......false advertisement at it's best....WHERE IS MY PD MEASUREMENT. There is a place on the script to write the pd measurement..it's blank. Needless to say I found the similar glasses online for $84.00.
Would anyone like to go to the Doctor and pay for an exam just to have the Doctor tell them they can't give them there height measurement because it's against hospital regulations. SCAMMERS. LEONARD COLORADO SPRINGS COLORADO.