- Report: #331574
Report - Rebuttal - Arbitrate
Complaint Review: AMERICREDIT Financial
AMERICREDIT Financial801 Cherry Street Fort Worth, Texas U.S.A.
AMERICREDIT Financial Actions that caused me additional fees. Fort Worth Texas
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On thirsday, when contacted Americredit stated that they had not received the fax. Another fax was sent. Thursday evening. On Friday morning after learning that Americredit had not faxed the release, I contacted Americredit personally to find out what was going on. I was upset that such a simple matter had taken several days of rearranging schedules, finding transportation to annd from work and incurring additional storage fees. I personally faxed I personally faxed the signed release to Americredit and waited about 30 minutes, called and was told that they had not received the fax. I called back about 90 minutes later and was told the same thing.
Meantime, I had sent that fax to several people, including my attorney and they all received the fax within 0 minutes. The individual(s) working in the reinstatement office disrespected me (although I did raise my voice). So in retaliation they continued to deny having received the authorization letter to get back at me. I attempted to make contact with their complaint depart with no success.
If you have to deal with the Americredit Reinstatement Office I suggest that you document (record if possible/legal) the conversation. I am going to contact the Attorney General's Office, the Better Business Bureau and anyone that I can to report this issue.
This report was posted on Ripoff Report on 05/09/2008 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/AMERICREDIT-Financial/Fort-Worth-Texas-76102/AMERICREDIT-Financial-Actions-that-caused-me-additional-fees-Fort-Worth-Texas-331574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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