- Report: #424509
Report - Rebuttal - Arbitrate
Complaint Review: AMIR AND SANCHEZ NEUTRACEOTICALS, LLC
AMIR AND SANCHEZ NEUTRACEOTICALS, LLC20100 S VERMONT AVE TORRANCE, California U.S.A.
AMIR AND SANCHEZ NEUTRACEOTICALS, LLC NATURES BEST ACAI BERRY ENDORSED BY OPRAH AND RACHEL RAY TORRANCE California
*Consumer Comment: THE SCAM STARTS WITH THE CELEBRITY ENDORSEMENTS...
*UPDATE Employee: Problem Resolution
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I tried to cancel right away as the product wasn't what I thought and could not take. The original phone number I called was busy all the time couldn't get a website, finally received the product on the 14th day, no phone number or website. have been online looking everywhere, calling and e-mailing everyone i can.
Money was taken from my account on the 15th day. That was 2 days ago.
I finally found the right number talked with a rep. She said their policy was no refunds after the 14th day. I would not take no for an answer, told her I was contacting bank, Mn Attorney General and my own attorney, there was no reason it should have taken 14 days to get to me and then have no information enclosed.
She then went and spoke to someone and came back on the phone and said they would issue a refund and cancel my account, I said fine I would like a confirmation number and how long it would take for refund. I recieved a confirmation number and 7-10 days to recieve refund.
I am still contacting bank, Mn. Attorney General and an Attorney. We will see if the refund comes.
This report was posted on Ripoff Report on 02/15/2009 11:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/AMIR-AND-SANCHEZ-NEUTRACEOTICALS-LLC/TORRANCE-California-90502/AMIR-AND-SANCHEZ-NEUTRACEOTICALS-LLC-NATURES-BEST-ACAI-BERRY-ENDORSED-BY-OPRAH-AND-RACHEL-424509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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