- Report: #318896
Report - Rebuttal - Arbitrate
Complaint Review: ANGELAPENBROOK@PENBROOKPRODUCTIONS.COM PROCESS FROMHOME
ANGELAPENBROOK@PENBROOKPRODUCTIONS.COM PROCESS FROMHOMErebateprocessortools.com/?ref=&cid=cd571 Nationwide U.S.A.
ANGELAPENBROOK@PENBROOKPRODUCTIONS.COM PROCESS FROMHOME ANGELA PENBROOK @PENBROOK PRODUCTIONS DID NOT REFUND MY FEE $197 AND DID NOT RESPOND TO MY E-MAIL NATIONWIDE
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registration code. after this I was unable to get back to the registration site
to complete everything.
I e-mailed customer service and was sent a return e-mail stateing that I would be contacted within 24hrs. I received on voice mail on my land phone
that I should call a number that was left. In calling that number I received a recording stateing that the person was not at the desk and would follow up.
I called back and left my cell phone number in that I have dial up internet service.
I called back the next day after not getting contact or e-mail. A recording said that the contact person would be out the office until Monday. When I heard nonthing on Monday I called back on Tuesday and got the same voice message I got on the previous Friday.
I emailed Agela Penbrook as she had provided her personal e-mail address in the registration packet. I got no respond. I finally got a call on my cell phone
from a representative who attempted to make apologies for not contacting me. I explained to him that I decided that I did not want the service and was
requesting a refund. He had the nerve to ask me "why did you sign for the program in the first place if you didn.t want it" .
In the process on telling him that I was not satisfied with the service, he hung up and I have not been able to get any respond from the company since . I e-mailed serveral times and as of this report have not heard from anyone.
I'm retired and on a fixed budget and could use my $197 dollars for food and shelter for starters.
NEWPORT NEWS, Virginia
This report was posted on Ripoff Report on 03/18/2008 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/ANGELAPENBROOKPENBROOKPRODUCTIONSCOM-PROCESS-FROMHOME/nationwide/ANGELAPENBROOKPENBROOKPRODUCTIONSCOM-PROCESS-FROMHOME-ANGELA-PENBROOK-PENBROOK-PRODUCTI-318896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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