- Report: #178566
Report - Rebuttal - Arbitrate
Complaint Review: AOL Time-Warner
AOL Time-WarnerAOL.COM Jacksonville, Florida U.S.A.
AOL Time-Warner ripoff debiting accidental but previously cancelled double account Jacksonville Florida Internet
*Author of original report: Buyer Beware: AOL 's apparently fraudulent practices continue
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Recently I learned that despite cancelling this accidental account in 2004, AOL has continued to bill me for this account from approximately March 2005 to February 2006. That's approximately $350.00! Once again, I spent two hours on the phone speaking with several AOL representatives to resolve this issue, and was told that AOL was unable to compensate my losses. They would "do me a real favor" and credit me for three months ($71.70). Needless to say, I cancelled my membership.
Four hrs after doing so, I received an email from AOL thanking me for signing up for 12 more months! Obviously, I fear that if I don't call again and set this matter straight, I'll continue to be charged for a service I don't utilize.
This report was posted on Ripoff Report on 02/28/2006 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/AOL-Time-Warner/Jacksonville-Florida-32245/AOL-Time-Warner-ripoff-debiting-accidental-but-previously-cancelled-double-account-Jackson-178566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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