• Report: #209890

Complaint Review: AOL

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  • Submitted: Thu, September 07, 2006
  • Updated: Thu, September 07, 2006

  • Reported By:Inkster Michigan
AOL
aol.com Internet U.S.A.

AOL deceptive business practices, AOL are liars!! Ripoff Internet

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America Online aka AOL are ripoffs! I signed up with AOL for 6 months free. I didn't update my credit card info, so I had to close my account and I thought that was the end of it. Well....1 month ago (a whole year later!), I received a letter in the mail stating that I owe them $50.00. The first thing that I wanted to know is if I owed them $50.00 for cancelling, why am I just now receiving the letter? I called the customer service number and asked this same question. At first the CSR tried to get me to remain an AOL customer. When I refused, he transferred me to the billing department that left me on hold forever.

If anyone is thinking about signing up for AOL....think twice because they only care about keeping you as a customer; even if it means using unlawful "bait and switch" tatics!

Chaka
Inkster, Michigan
U.S.A.

This report was posted on Ripoff Report on 09/07/2006 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/AOL/internet/AOL-deceptive-business-practices-AOL-are-liars-Ripoff-Internet-209890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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