- Phone: 800-2753609
- Category: Internet
America On Line AOL Failure to cancel and improper use of collection agency Internet
*Consumer Suggestion: Fair Credit Reporting Act
AOL has a long established history of billing practices which are at least a nuisance when they refuse to discontinue service even though there is no long term contract involved. They go beyond a nuisance however when they employ a collection agency for $23.90 and adversely impact my credit rating. I am now claiming economic harm and wish to join a class action suit. If there is not one in progress then I want to start one.
I was an AOL customer for over 5 years. When I upgraded to broadband I no longer required AOL services. I cancelled in writing. I canceled on the phone. I cancelled via the AOL service. AOL refused to quit billing my credit card. I refuted the charges with my credit card in writing. Even though I had my credit card account for over 15 years I had to cancel it because of AOL. Eventually the credit card agency seemed to win because I stopped getting notice of charges by AOL on my now cancelled credit card account.
However it seems I was overly optimistic. After over a year of not using AOL and not receiving a notice of charges by AOL, I got a letter from a collection agency claiming I owe AOL $23.90. Now my credit rating may be affected.
Please feel free to contact me if you would like to join in a class action suit specific to billing practices by AOL. Contact me by e mail with the subject of AOL Law Suit
Ft Walton, Florida
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