- Report: #132898
Report - Rebuttal - Arbitrate
Complaint Review: AOL
AOLaol.com Nationwide U.S.A.
America On Line AOL Failure to cancel and improper use of collection agency Internet
*Consumer Suggestion: Fair Credit Reporting Act
I was an AOL customer for over 5 years. When I upgraded to broadband I no longer required AOL services. I cancelled in writing. I canceled on the phone. I cancelled via the AOL service. AOL refused to quit billing my credit card. I refuted the charges with my credit card in writing. Even though I had my credit card account for over 15 years I had to cancel it because of AOL. Eventually the credit card agency seemed to win because I stopped getting notice of charges by AOL on my now cancelled credit card account.
However it seems I was overly optimistic. After over a year of not using AOL and not receiving a notice of charges by AOL, I got a letter from a collection agency claiming I owe AOL $23.90. Now my credit rating may be affected.
Please feel free to contact me if you would like to join in a class action suit specific to billing practices by AOL. Contact me by e mail with the subject of AOL Law Suit
Ft Walton, Florida
This report was posted on Ripoff Report on 02/26/2005 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/AOL/nationwide/America-On-Line-AOL-Failure-to-cancel-and-improper-use-of-collection-agency-Internet-132898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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