- Report: #165669
Report - Rebuttal - Arbitrate
Complaint Review: AP9 Galleria USA
AP9 Galleria USA9500 W. Dodge Road Omaha, Nebraska U.S.A.
AP9 Galleria USA AP9 Galleria USA Ripped me off 10 Times totaling $149.50 Ripoff Omaha Nebraska
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Gallereia USA never sent me anything at all.
Galleria USA began billing my card 30 days after I placed the Igia order. Galleria USA obtained my credit card number through a third party...being igia.
Galleria billed my card $14.95 a month for the past 10 months. Unpon discovering the charges I canceled the card, filed a dispute for those transactions and contacted Galleria USA and spoke to Alexandria ID NO 25461 and she refunded me one payment of $14.95 and transfered my call to Chris ID NO 14833 who refunded me another $14.95 for a grand total refund of $29.90 out of the $149.50 which I was charged for services which they negligently failed to provide me accesss to.
Chris #14833 told me that Galleria USA has an absolute no refund policy and I should have known that. I asked how could I have known that if they did not provide me that information. All I have been told is that they are "sorry, we dont have any good news for you"
I am going to pursure this matter with the BetterBB also and file a police report against Galleria Usa and I will also be filing a police report against Igia, Reporting this matter with Igia here and with the BetterBB as well.
This matter WILL be resolved and I wont go away until my hard earned remaining $119.60 is returned to me.
This report was posted on Ripoff Report on 11/23/2005 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/AP9-Galleria-USA/Omaha-Nebraska-85202/AP9-Galleria-USA-AP9-Galleria-USA-Ripped-me-off-10-Times-totaling-14950-Ripoff-Omaha-Neb-165669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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