After discovering an unauthorized charge for $14.95 to my checking account that was linked to my debit card, I searched the name of the source as it appeared on my statement "AP9*PASSPORT TO FUN" and found that I am not the only one this has happened to.
I was terrified to read on as many others have claimed that this company will charge your credit card numerous times, not just once. Luckily I caught it the day it was charged and I instantly contacted my bank and had my account frozen. They only got $14.95 out of me, and I realize it could have been much, much worse.
Their website makes it impossible for you to contact them, as the "Contact Us" link never really gives you any means to contact them directly. In a world where things like this may be traumatic to a victim, yet a complete and total low priority to authorities, I would like to offer a couple tips on how to avoid this happening to you.
1) When I contacted my bank, the Supervisor advised me to be leery of online purchases with my debit card. There are many fine print statements at the end of online transactions that state something like "If you do not uncheck this box you will automatically be enrolled..." and they actually save the credit card number you used for your authorized purchase - to later charge you for something unauthorized. I knew exactly what she was talking about because I have seen these before, perhaps this time I overlooked one.
2) I have since gotten a debit card that is not linked to my bank account or any credit card, it is simply an empty card that I load money on to either via bank transfer or Western Union (almost like a gift card). I use this card for all online transactions, and never have any significant amount of money on it. There are minimal annual fees attached to this card, but definitely worth the peace of mind that I am not giving anyone direct access to my bank account or charge cards so that I may be left with the unpleasant experience of disputing any unauthorized charges in the future.
Temple City, California