• Report: #134970

Complaint Review: APPERA WHITENING

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  • Submitted: Mon, March 14, 2005
  • Updated: Mon, March 14, 2005

  • Reported By:Alhambra California
APPERA WHITENING
1000 N. Bristol Street, Ste. 202 Newport Beach, California U.S.A.

APPERA WHITENING Ripoff using UNCLEARED EMAIL METHODS Alhambra California

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only ordered a "free" sample but according to their fine print I also signed up for a tri-monthly auto ship program. Instead of only being charged $6.95 for the shipping of the sample I was also charged $89.97 for a 3 month supply.

HERE IS THE LAST PAGE OF THE ORDER FORM...

Thank you for ordering Appera Whitening! We're happy to have you as a member!

Your credit card has been billed $6.95 by Appera Whitening Products.

Your sample of Appera Whitening will arrive in 5 to 7 business days.

Questions: If you have any questions regarding your order or your membership with Appera Whitening, please feel free to email us or call us toll-free at (800) 825-8307 (Monday - Friday, 9:00 AM - 5:00 PM PST).

(Please print this page for your reference.)

ISN'T THIS AMAZING! They suggest to keep this page for your reference but it has NO mention of the auto ship program.

The company refuses to give me a refund due to their "no refunds" policy and when I asked to speak to a Manager they said they were the Manager and there wasn't anyone else to speak to.

Please be careful when ordering "free" samples.

Carl
Alhambra, California
Virgin Islands (U.S.)

This report was posted on Ripoff Report on 03/14/2005 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/APPERA-WHITENING/Newport-Beach-California-92660/APPERA-WHITENING-Ripoff-using-UNCLEARED-EMAIL-METHODS-Alhambra-California-134970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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