- Report: #948704
Report - Rebuttal - Arbitrate
Complaint Review: APPLIANCE ZONE.COM
APPLIANCE ZONE.COMInternet United States of America
APPLIANCE ZONE.COM DO NOT DO BUSINESS WITH THIS COMPANY Internet
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the package arrived in great shape early in the day.
Upon inspection, we were missing one freezer shelve, about the size of a loaf of bread. the big box had plenty of room to include all items ordered and included alot of bubble wrap.
The problems began when I attempted to call the company for assistance. No phone, I requested thru live chat to speak to someone after typing many chat messages. I had ordered less than 24 hours ago, and the chat people had no idea what I was talking about.
A week later after much foul langauge, we received the freezer shelve. the aggravation was not worth it. It is a big joke to appliancezone.com. Take away lesson, Do Not Do Business with a company that praises it's service, that does not have a real phone number. We paid for over night shipping, for five items, was assisted by live chat, our reward was a disappointed renter and client, and three hours of lost productivity of typing information and requests for assistance, and a unhealthy dose of aggravation. I neve received any contact from the many messages I sent to the coward CEO Mr. Collins. Please note that my early communication was well thought and respectful.
I CLOSE, Do Not Do Business with the applianezone.com Please contact me, if you are unsure of what you have read,
I am honored to share my story with anyone.
Larry King, 305-949-9792, NMB, FL.
This report was posted on Ripoff Report on 09/30/2012 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/APPLIANCE-ZONECOM/internet/APPLIANCE-ZONECOM-DO-NOT-DO-BUSINESS-WITH-THIS-COMPANY-Internet-948704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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