• Report: #476668

Complaint Review: APX-SAI-Castle Rock Security Alarm Monitoring

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  • Submitted: Wed, August 05, 2009
  • Updated: Wed, August 05, 2009

  • Reported By:Baltimore Maryland
APX-SAI-Castle Rock Security Alarm Monitoring
2101 South Arlington Heights Rd Suite 150 Arlington, Illinois U.S.A.

APX-SAI-Castle Rock Security Alarm Monitoring Contract renewal scam Arlington Illinois

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I had the same experience as two other customers: Reports 455255 and 455408. CastleRock - Apx- SAI or whatever name they want to be called. I tried to cancel my home security services after 3 years on May 28, 2009 by phone and letter. My renewal was June 5, 2009 and since this was less than the 30 days they would not cancel my service. I am now obligated to pay the monthly fee for 12 more months.

I find that this practice of auto renewal after 3 years without any notification is at best deceitful and borderline criminal. I now feel hostage to their unwanted service.

I will wholly support any action against this company.

Lynn
Baltimore, Maryland
U.S.A.

This report was posted on Ripoff Report on 08/05/2009 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/APX-SAI-Castle-Rock-Security-Alarm-Monitoring/Arlington-Illinois-60005/APX-SAI-Castle-Rock-Security-Alarm-Monitoring-Contract-renewal-scam-Arlington-Illinois-476668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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