• Report: #599065

Complaint Review: ARC Account Recovery Corp

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  • Submitted: Sat, May 01, 2010
  • Updated: Sat, June 12, 2010

  • Reported By: JY — Bracebridge Ontario Canada
ARC Account Recovery Corp
Internet United States of America

ARC Account Recovery Corp harassment, refusal to consolidate, threatening to sue, Internet

*UPDATE Employee: student loans

*Consumer Comment: Sorry

*General Comment: Best thing to do now is to get another telephone number

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i was receiving funding through OSAP to attend college, but was forced to drop out mid-semester after my house burned down and i was left with nothing. six months after the term ended, i received my notice from NSLC to start paying back the minimum monthly payments (at $400/month with no job). i did this for about 4 months without any problems, but then i was diagnosed with a serious illness and had to start receiving ODSP. i will admit i let my payments slip for 6 months without contacting NSLC, but i didn't expect what was to happen next.

i was informed that my OSAP had gone to collections and that i could apply through NSLC for a disability-approved payment system, as well as "loan forgiveness" - a grant that waives the federal (i believe) portion of your student loan based on financial need.

soon after, the threatening calls from ARC Accounts Recovery Corp began. every day. i told them i was disabled and unemployed, but they wouldn't take no for an answer. i found out that my loan forgiveness from NSLC had been denied because my loan had already defaulted and was in collections. i re-appealed, and was denied again. i called NSLC and asked what could be done. they told me i had to contact ARC to have my case sent back to them so they could reopen my file.

well, do you think i could get one live person to do that? they outright refused, saying it was my problem now and they would not work with me. they kept calling and calling, harassing me for money and threatening to sue me (which is illegal). i don't even own a television, let alone have any money stashed away. i live below the poverty line. anyways, it's been over two years, and they still call my family (whom i had to live with after i fell ill) threatening them as if they can do something about it. i refuse to contact them because they are petty, thieving and uncompassionate bastards, and until i can afford to make that minimum payment of $400 per month, anything i say or do is going to make the situation worse.

This report was posted on Ripoff Report on 05/01/2010 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/ARC-Account-Recovery-Corp/internet/ARC-Account-Recovery-Corp-harassment-refusal-to-consolidate-threatening-to-sue-Interne-599065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

student loans

AUTHOR: employee - (Canada)

For anyone that has a issue with this company I work for them and what you are saying is true. For the person who is being harassed about the student loan and the person is a female from the victoria branch , please demand to talk to her manager to solve your problem and if that does not work go above him. I am looking for ex or current employees that want to complain to the labour board about the way you are bullied and abused there by the management Joe Polard, Mike Bertham, Mike Cooper , Shelly Cooper, and of course Roy Serosia. Please help me build a case. Leave a report on this site and we can firgure out how to connect

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#2 Consumer Comment

Sorry

AUTHOR: Stacey - (U.S.A.)

Student loans do no go away - they will garnish your wages, take your social security and they can sue you and they will


Changing your phone number will not help - Contact the William D Ford Federal Direct Loan Program and see if they can help you


Good luck

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#3 General Comment

Best thing to do now is to get another telephone number

AUTHOR: Jim - (U.S.A.)

Report harrassment (True) and ask your telephone provider for a new, unlisted number.
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