• Report: #835961

Complaint Review: ARMCHEM International

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  • Submitted: Wed, February 08, 2012
  • Updated: Mon, August 06, 2012

  • Reported By: Jennifer — Tampa Florida United States of America
ARMCHEM International
3563 NW 53rd Ct. Fort Lauderdale, Florida United States of America

ARMCHEM International Company Refuses to Pay Employees Fort Lauderdale, Florida

*UPDATE EX-employee responds: My Armchem Experience

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I worked for this company as a sales rep a few years ago and didn't even realize that there was a forum like this to report them.

To begin with, I had a horrible training manager who put me in the uncomfortable situation of discussing religion as I was forced to ride with him on "training" calls.  He was prone to bullying tactics, completely unprofessional and I came to realize after 3 sales calls that he basically inherited his accounts from sales reps who had brought them on and then "magically" left without reason.  This guy couldn't sell his way out of a paper bag.

When I finally decided I had had enough, i was told like th eother rep that I had to return all product samples before getting paid.  I took the drive down to South Florida with a packed car, returned EVERYTHING in PERFECT CONDITION, got a signed receipt from their wharehouse rep and then went to the office to speak with the bookeeper... the MOM of the owner.  She told me they would have to mail me a check.  Well, needless to say, the check never arrived and they owner wouldn't take my calls.  Since I wasn't located within comfortable driving distance, I was unable to pursue the matter except through phone calls as I couldn't afford an attorney, which the owner banks on.

I wholeheartely agree with the other review.  DO NOT WORK FOR THIS COMPANY!  You will not be paid for your sales and will be given no notice.  They bank on you living far away from them.  BEWARE!

This report was posted on Ripoff Report on 02/08/2012 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/ARMCHEM-International/Fort-Lauderdale-Florida-33309/ARMCHEM-International-Company-Refuses-to-Pay-Employees-Fort-Lauderdale-Florida-835961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

My Armchem Experience

AUTHOR: Steve - (United States of America)

I worked as an independent contractor for Armchem for close to two years (2009-2011) in the position of recruiting director.  I have experienced most of the complaints first hand and feel that I am in the best position to fairly discuss issues regarding the Company.

Simply put the job is selling Restroom Supplies, Safety Products and Specialty Chemicals door to door to the myriad of business that use these products.  It is a door to door salesman job that requires constant and daily cold calling, the ability to close a sale and the skill to service the account in order to build customer loyalty and repeat sales.

This is a job that takes a dedicated effort every day.  If a person has the skills and determination a business can be built by keeping to the basics, every day, every week for a number of years.  What business doesnt take a number of years to build?  Historically, most people who enter this type of sales position fail, only a small percentage survive and thrive. 

Armchem is well aware of this and after their 20 plus years of recruiting sales people they have established a program that attempts to limit the money they lose in training people, weeding out the candidates that they feel for one reason or another do not have what it takes, while finding the few who do. It is not a perfect or pleasant process but it works for the Company and for those that embrace the opportunity. Believe me, there are many salespeople making over 6 figures in the Company.

Often new recruits fail to carefully scrutinize the contract they sign and most fail to read or remember the paragraph stipulating a 90 day period after they leave or are let go before they will receive any monies they are owed.  This ninety day period allows the Company to recover sales samples and materials and to field any customer complaints that may have occurred.

Problems arise when a salesperson leaves for whatever reason and then immediately starts demanding money he or she feels owed prior to the 90 days ending. They sometimes threaten, they sometimes dont return samples, they sometimes have customer complaints and they sometimes write negative blogs.  This gets the Company angry, communication stops and these disagreements remain. Both sides lose.   Common sense tells you however, that a recruit that didnt work out is not a high priority on the Companys to do list and approaching management in a professional way is critical to getting a problem solved. 

I have seen complaints about this being a family owned Company and it is.  Personally, I have met all members of the family and I can tell you it is no accident that Armchem is a true success story, it came from a smart group of people working very hard to build something for themselves, their families and their workers.  Certainly there are things that we all see in businesses we get involved with that we feel should be changed, however, that has nothing to do with being a family business. The Armchem family and its extended family of sales, warehouse, shipping and administration people have earned their success.

After reading this if you feel you have a valid complaint I suggest you call the Company in a civil manner and get it resolved.  If you are looking for a way to build a business and care for your  family and you feel like you have what it takes call the Company and inquire about opportunities in your area.  Yes, they are always looking for good people.
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