I signed up with this attorney and his firm one year ago to help me modify my loan. They took $3900 in advance and promised to have the loan modified within 45-60 days and their contract stated that if they do not get the modification in 6 months I would get my full refund.
They have dragged me through the worst nightmare possible. Their first advice was that I should stop paying the mortgage or I wouldn't get the loan modification, and this advice has ruined my credit and put me in active foreclosure and I am in very real and extreme danger of losing my home where I live with my 2 children.
They never gave updates unless chased for weeks. They did not respond to voice messages or emails and were very rude and indifferent.
They kept me in complete darkness about what they were doing. Whenever I managed to get someone on the phone, they told me that all papers had been submitted and that I had even been "pre-approved for HAMP" by the Lender and that my case was "under review". These were total lies as my Lender informed me that they were declining my case because they never even received the documents despite requesting for them several times.
I am a very ill person and because of this nightmare and my home going into active foreclosure I have been hospitalized several times. The attorney and his staff are well aware of my deteriorating health and that I do not want to lose my home but just do not care.
After dragging me through sheer hell for almost one year they coolly declined to get me my loan modification saying that my income was not "high enough"! This after keeping my case for almost a year, pre-qualifying me themselves after taking all my financial figures and telling me that my Lender had already "pre-approved" me for HAMP!
I have asked them for my refund as per their contract but now they refuse to respond to my emails and phone calls.
I am left in a pathetic situation - my credit is totally ruined, my home is in active foreclosure and I can get a sell-date any day now, I have nowhere to go with my family if my home is foreclosed upon, and a large chunk of my money is held by this attorney, money which they are not refunding.
I have complained to the BBB and am sending a formal complaint to the California Bar Associate and the Attorney General's office and I advise everyone who has suffered to do the same.
I wouldn't wish on my worst enemy the sheer hell I am going through right now due to the negligence and actions of this attorney and firm.