- Report: #248793
Report - Rebuttal - Arbitrate
Complaint Review: ARS National
ARS National8665 Baypine Road Suite 200 Jacksonville, Florida U.S.A.
ARS National Collections Department Rudeness and Harrassment Jacksonville Florida
*Consumer Suggestion: forget the BBB
*Consumer Suggestion: Robin, STAY OFF THE PHONE!! Just do this
*Consumer Suggestion: fight back
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Today, this company called my cell phone and left a message. I use my cell phone for my business, so I called them back and informed them of the same thing as before--person doesn't live here, never lived here, lives in another state, blah, blah, blah--and asked to have my cell/business number removed from their contact information.
The representative, BOB, became beligerent with me. Told me to "stop protecting" this person. Of course, that insulted and enraged me. I informed him he had no idea what he was talking about. He continued to be rude and arrogant. I requested to be transferred to his supervisor, to which he refused.
I called back the main number, speaking to a "Tim" and asked to speak to the collections supervisor. He transferred me to "Bob" who was rude and beligerent to me again, then hung up on me when I requested to be transferred to his supervisor.
I waited several hours and called the main number again. This time speaking with a "Louis"...I explained I wanted to speak to a manager, anybody but "Bob". He transferred me to....BOB. This time, Bob told me I was harassing him. I told him I'd been harassed by his continued calls to my home and cell. He hung up on me again.
I have filed a complaint with the BBB and am trying to do everything I can to let the public be aware....people can put your name and number on their emergency list and if it goes to collections, they call you continously--all of this is done without your permission.
Little Rock, Arkansas
This report was posted on Ripoff Report on 05/15/2007 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/ARS-National/Jacksonville-Florida-32256/ARS-National-Collections-Department-Rudeness-and-Harrassment-Jacksonville-Florida-248793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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