Apparently someone listed my name and phone number as an emergency contact with a loan of some sort. ARS National called my home over a month ago--REPEATEDLY. We told the representative that person didn't live here, had never lived here, and we hadn't spoken to them in going on two years. We requested to be removed from their records.
Today, this company called my cell phone and left a message. I use my cell phone for my business, so I called them back and informed them of the same thing as before--person doesn't live here, never lived here, lives in another state, blah, blah, blah--and asked to have my cell/business number removed from their contact information.
The representative, BOB, became beligerent with me. Told me to "stop protecting" this person. Of course, that insulted and enraged me. I informed him he had no idea what he was talking about. He continued to be rude and arrogant. I requested to be transferred to his supervisor, to which he refused.
I called back the main number, speaking to a "Tim" and asked to speak to the collections supervisor. He transferred me to "Bob" who was rude and beligerent to me again, then hung up on me when I requested to be transferred to his supervisor.
I waited several hours and called the main number again. This time speaking with a "Louis"...I explained I wanted to speak to a manager, anybody but "Bob". He transferred me to....BOB. This time, Bob told me I was harassing him. I told him I'd been harassed by his continued calls to my home and cell. He hung up on me again.
I have filed a complaint with the BBB and am trying to do everything I can to let the public be aware....people can put your name and number on their emergency list and if it goes to collections, they call you continously--all of this is done without your permission.
Little Rock, Arkansas