- Report: #842759
Report - Rebuttal - Arbitrate
Complaint Review: ASF International
ASF International640 Plaza Drive, Ste 300 Highlands Ranch,, Colorado United States of America
ASF International The organization continues to bill be for membship dues despite a faxed and hand delivered membership letter delivered to client (Fierce Fitness, Inc.) in 2008 Highlands Ranch,, Colorado
*UPDATE Employee: Complaint
*Author of original report: Rebuttal
*UPDATE Employee: No cancel letter received
This organization is unethical in its
business practices. In 2008 I faxed a letter to the facility cancelling my
membership. I called to confirm receipt of the faxed letter only to be told it
was never received despite confirming the fax number and receiving several fax
confirmations the transmission of the document was successful. Therefore I
walked in the letter in sealed envelope and delivered it the person at the
front counter to be delivered to whomever handles their memberships.
Now 3 years later I find that they had never cancelled my account were auto
debiting my bank account since 2008. I noticed the debit when reviewing my bank
statement for another unauthorized charge on account I rarely use but maintain
a balance in the account for miscellaneous expenses. I immediately contacted my
bank to stop payment on the debit and reverse it. I have since received a
letter from the account receiveable agent (AFS International) seeking to bill
me for the monthly previous month membership dues resulting from the stop
payment as well current dues. I wrote both ANOTHER letter to Fierce Fitness and
AFS International, this time via Certified Mail and email along with the copy
of the 2008 cancellation letter demanding the reimbursement of debited funds
since 2008 and the cancellation of membership. AFS responded thus far
indicating they will not cancel my membership until I pay them membership dues
for both February and March. This is despite both my 2008 letter and current
letter demanding my membership be cancelled retroactive March 2008 and the
reimbursement of debited funds since March 2008.
It is clear this organization received my faxed request in 2008, which was
followed by a hand delivered letter, but for whatever reason do not want to
cancel my membership. My membership was month to month, not long term contract
obligating beyond month to month. I have heard about abuses of by this
organization as it relates to their auto-debit billing as it relates to duplicate
billing and other errors within their accounts receivable and billing system.
If I am not reimbursed for dues debited since 2008, I will seek legal action
This report was posted on Ripoff Report on 02/22/2012 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASF-International/-Highlands-Ranch-Colorado-80129/ASF-International-The-organization-continues-to-bill-be-for-membship-dues-despite-a-faxed-842759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.