- Report: #371640
Report - Rebuttal - Arbitrate
Complaint Review: ASF International
ASF International4701 Monterey Oaks Blvd Apt 123 Denver, Colorado U.S.A.
ASF International deceptive business practices and contracts Denver Colorado
*UPDATE Employee: Contractual obligations
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When I contacted ASF International about this, I first told them I wanted them to stop automatically charging the credit card number I provided with my membership. They told me any such requests require 30 days of written notice. Why? It doesn't take 30 days to NOT bill someone. They told me that is what I agreed to in the contract. I never agreed to such terms, and regardless it shouldn't take that long to cancel it anyway other than to increase their own profits from people who no longer wish to use consume the the service the signed up for.
I asked to speak with a manager, but was put on hold for 15 minutes before I hung up. As soon as I hung up, a manager called me back and explained everything that the representative had already told me. She said she would be able to remove the automatic billing, but the rate of the services would increase, and an automatic payment would still be processed for the current month. There is absolutely no reason they cannot cancel an automatic credit card payment within a matter of seconds.
I read someone else's report on here about ASF International and would be willing to join them in a class action suit. Consumers deserve to have a voice over unfair and deceptive business practices.
This report was posted on Ripoff Report on 09/10/2008 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASF-International/Denver-Colorado-80129/ASF-International-deceptive-business-practices-and-contracts-Denver-Colorado-371640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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