- Report: #375933
Report - Rebuttal - Arbitrate
Complaint Review: ASF International
ASF International640 Plaza Drive, Suite 300 Highlands Ranch, Colorado U.S.A.
ASF International Beware of ASF International contracts! Highlands Ranch Colorado
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My contract was for a year, and after a year I tried to cancel the contract. A SportPlex employee informed me that ASF International handled their contracts, and I'd have to contact them to cancel it. When I called ASF I was told that they renewed my contract, even though I had not authorized them to. It was renewed automatically for another year.
I've tried to cancel my contract. I've called numorous times. I sent in the proper paperwork, but was not contacted within 10 business days like they said I would be. I called again and was told that I did not meet the distance criteria to cancel my contract. Even though I now live on the other side of town, they won't cancel it.
I reported ASF International to the BBB and I've sent a complaint to SportPlex. There seem to be a lot of complaints about ASF, but I have a feeling they get away with this often. I also called my credit card company and they said they could not refuse charges from ASF.
I've told everyone I know not to join that gym, or any gym who uses ASF International for their contracts.
This report was posted on Ripoff Report on 09/25/2008 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASF-International/Highlands-Ranch-Colorado-80129/ASF-International-Beware-of-ASF-International-contracts-Highlands-Ranch-Colorado-375933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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