- Report: #460820
Report - Rebuttal - Arbitrate
Complaint Review: ASF Karate America
ASF Karate Americawww.karateamerica.org Plantation, Florida U.S.A.
ASF Karate America Payments disappearing, randomly having my account charged for "late payments" throughout the month Plantation Florida
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I contacted asf to find out why I had been charged twice and they informed me that by using their website to pay I automatically signed up to have them deduct my bill from their account. BUT my bills aren't due until the 15th, and I never wanted automatic deduction.Then they kindly notified me that I was 150 dollars delinquent on my account so they took the 150 out immediately "with my authorization". They tried to tell me I hadn't paid a single bill since February. Wrong again, I had been making my half of the payments online and I had been with the grandparents when they paid at least one of the bills that was supposedly unpaid. I couldn't understand how I could be delinquent on my account and asked if they'd received the payments that we'd made at the school and they said no. I asked about the payments made online and "oh yes, actually I see that one."
So we contact the school and conveniently the person in charge of our payments isn't available to tell us what happened. The lady assures us that she'll have Mr Pope call us back as soon as he gets in to let us know what happened. Meanwhile my bank is charging me overdraft fees because I didn't have an extra 150 dollars lying around for asf's convenience.
After several hours with no call back I called them back and Mr. Pope was there, but once I told her what I needed he was "not available to get on the phone, sorry I'll have him call you back". I'm about to go there in person again and pull him out of the supplies closet if he hides again. At this point I don't know whether they sold the check to Identity thieves or simply lost it or maybe they even already posted it to his account and the phone reps are incompetent. But the point is between randomly having them withdraw an additional 150.00 dollars without my consent and them just up and loosing the first check the next step is to withdraw my son from his classes unless, which I'll have to pay an additional 180 or so just to cancel my contract with them. I DO NOT recommend using any companies affiliated with karate America or "asf" lest they try to screw you out of hundreds of dollars.
This report was posted on Ripoff Report on 06/11/2009 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/ASF-Karate-America/Plantation-Florida-33324/ASF-Karate-America-Payments-disappearing-randomly-having-my-account-charged-for-late-pay-460820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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