- Report: #619980
Report - Rebuttal - Arbitrate
Complaint Review: ASSURANCE WIRELESS FROM VIRGIN MOBILE
ASSURANCE WIRELESS FROM VIRGIN MOBILEInternet United States of America
ASSURANCE WIRELESS FROM VIRGIN MOBILE I AW THE AD ON TV, I CALLED BUT APPARENTLY THIS IS A SCAM --- TOO BAD Internet, Internet
*Consumer Suggestion: The Real Program is Great!
*Consumer Comment: You do not get free smart phone
*Consumer Comment: Assurance Wireless Is Not A Scam
*General Comment: Assurance Wireless is a wonderful program
*Consumer Comment: Assurance Wireless
*Consumer Comment: Assurance Wireless- A True company/service
*Consumer Suggestion: Assurance Wireless Not Scam
*Consumer Comment: Not true, Assurance Wireless is still in business
*Consumer Comment: reply re; assurance wireless scam reports
*Consumer Comment: Check Again
*General Comment: no problem with assurance
*Consumer Comment: Go take a writing course at the rescue mission!
*Consumer Comment: GOOD NEWS
*UPDATE EX-employee responds: To the previous poster,
*Consumer Comment: Try Harded
*UPDATE EX-employee responds: AW IS LEGIT
*Consumer Comment: Sad.....
*Consumer Comment: Nor a scam.
*General Comment: Favorable Review of Assurance Phone Plans
*Consumer Comment: RE Assurance Wireless Ripoff and Disatisfaction
*Consumer Comment: Another possible alternative for phone access.
*General Comment: Correct phone number
*Consumer Suggestion: Assurance Wireless
*Consumer Comment: Assurance is real and so are others like it
*Consumer Comment: Assurance Wireless
*Consumer Comment: Valid company but customer service issues
*General Comment: huh
*General Comment: Totally not a scam, you are sooo wrong.
*Consumer Comment: Assurance Wireless Not a scam or ripoff
*Consumer Comment: Product Information
*Consumer Comment: Almost right fu2
*Consumer Comment: Were you ever homeless?
*General Comment: everyone needs to switch
*General Comment: It is not a rip off
*Consumer Comment: Ive Had No Problem With Assurance
*General Comment: If you have hi speed internet at home,
*Consumer Comment: Truly worked for me though.... (?)
*Consumer Comment: Assurance Wireless Excellent for Low-Income, Unemployed
*Consumer Suggestion: Assurance Low-Income Wireless Still Exists
*General Comment: Works for me...pretty much
*General Comment: This report is completely wrong
*General Comment: Great Service
*Consumer Comment: Assurance Wireless Not a Scam
*General Comment: Bogus ripoff report
*REBUTTAL Owner of company: NO YOUR WRONG JACK !!!! ASSURANCE IS A RIP-OFF,AND I AM ANOTHER ONE OF THOSE WHO IS FILING A COMPLAIN !!!
*Consumer Suggestion: get a tracphone for as little as $9.99.
*Consumer Comment: Loser in tx
*General Comment: It's not a chit chat phone!
*Consumer Comment: hummm
*Consumer Comment: not a scam but still pretty bad
*Consumer Comment: Virgin Wireless Assurance is NOT a scam, and it is free
*General Comment: Not a Scam in any way
*General Comment: I have the phone and what I think of it.
*UPDATE Employee: Assurance Wireless
*Consumer Comment: 2 suggestions for you
I CAN NO LONGER AFFORD A PHONE SERVICE AND IT IS ALMOST MANDATORY THAT YOU HAVE A LOCAL PHONE NUMBER SO PROSPECTIVE EMPLOYERS CAN CALL YOU IF THERE IS SOMETHING ON YOUR RESUME THAT THEY LIKE AND THEY CAN TELL YOU TO COME TO WORK.
THIS WAS PERFECT FOR ME.
THE SERVICE WAS SUPPOSED TO BE BROUGHT TO US BY VIRGIN MOBILE AND I CALLED THE NUMBER ON THE TV SCREEN.
IMAGINE MYH SURPRISE WHEN I CALLED THE NUMBER AND GOT A VERY RUDE MAN WHO ANSWERED AND SAID THAT SPRINT HAD BOUGHT OUT VIRGIN MOBILE IN MAYH OF 2010 AND WERE NO LONGER OFFERING THIS PROGRAM. HE GAVE ME A NUMBER TO CALL BUT IT WAS ALL RECORDED MESSAGES AND NO HUMANS TO EXPLAIN WHAT IT ALL MEANT.
SO I CALLED SPRINT BACK AND A WOMAN JUST AS RUDE PATCHED ME THROUGH TO A RECORDED MESSAGE THAT SAID SPRINT WOULD NO LONGER HAVE THE ASSURANCE PROGRAM.
THE WEBSITE IS STILL IN PLACE BUT MANY LOW-INCOME PEOPLE DO NOT HAVE ACCESS TO THE INTERNET VERY OFTEN OR THEY HAVE A COMPUTER BUT NO INTERNET SERVICE AT HOME...
THE SOONER I CAN GET A PHONE, THE SOONER I CAN GET A JOB AND GET OFF THIS GOVERNMENT ASSISTANCE PROGRAM AND BE ABLE TO PAY MY OWN WAY AND HELP OTHERS. THIS IS NO DAMNED FUN AND I WONDER WHY THEY WOULD WANT TO SCAM POOR AND DESPERATE PEOPLE LIKE THIS!
This report was posted on Ripoff Report on 07/04/2010 03:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/ASSURANCE-WIRELESS-FROM-VIRGIN-MOBILE/internet/ASSURANCE-WIRELESS-FROM-VIRGIN-MOBILE-I-AW-THE-AD-ON-TV-I-CALLED-BUT-APPARENTLY-THIS-IS-619980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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